Business Details
23 Years
experience
Emergency
services
Telecommunications Solutions Stafford
Voice 2 Voice is an independent telecommunications provider specialising in the design, supply, installation, and maintenance of integrated voice networks. With over 15 years of experience since our establishment in 2003, we have built a reputation for delivering tailored telecom solutions that meet the evolving needs of businesses across diverse sectors including education, healthcare, and government. Our approach combines technical expertise with a client-centric philosophy, ensuring we understand each organisation's unique requirements to provide infrastructure that enhances operational efficiency. We offer nationwide and European coverage supported by dedicated engineering teams, alongside comprehensive maintenance packages and 24/7 technical support for critical systems.Our commitment to innovation is demonstrated through solutions like cloud-based communications, mobile network integration, and emergency response features tailored for educational institutions. We maintain transparency through detailed billing systems and cost-saving analyses, including line rental consolidation and international call cost optimisation. Our partnerships with major providers like BT Wholesale and Splicecom ensure resilient network infrastructure, while our acquisition by cloud services provider Telappliant in 2025 reflects our ongoing commitment to technological advancement.
Services
Telecom Design
PBX Systems
Cloud Communications
Mobile Network Integration
Emergency Response Solutions
Network Maintenance
International Call Optimisation
Billing Analysis
Training Services
System Migration
Details
- Year established: 2003
Highlights and features
- We have 22 years of experience in telecommunications since 2003
- Our engineers provide nationwide support for critical systems
- We offer tailored mobile network packages from O2 and Vodafone
- Our emergency communication features meet Ofsted compliance standards
- We guarantee seamless implementation with zero service disruption
What people say
PITA job well done
Great service
High standard
Extremely professional
Technical knowledge
Services
Telecom Design
Our telecom design service creates customised communication infrastructures tailored to organisational requirements. We analyse existing systems to identify improvement areas and develop future-proof solutions that integrate seamlessly with current operations. Our designs optimise efficiency while minimising disruption to daily business activities.
PBX Systems
We specialise in implementing and maintaining PBX systems with advanced features like emergency outdial and tannoy functionality. Our solutions include hardware installation, software configuration, and ongoing support for systems such as Splicecom Maximiser. We ensure reliable communication infrastructure for organisations of all sizes.
Cloud Communications
Our cloud communication solutions enable flexible working arrangements through hosted telephony systems. We provide scalable cloud-based phone systems with features like call analytics, mobile integration, and unified communications. Implementation includes seamless migration with no service interruption.
Mobile Network Integration
We offer tailored mobile solutions with O2 and Vodafone networks, creating custom tariffs based on usage patterns. Our service includes device selection, shared data plans, international roaming options, and comprehensive billing management through our online portal.
Emergency Response Solutions
Our emergency communication features include anonymity lines for student welfare, emergency outdial groups for staff safety, and tannoy systems for rapid information dissemination. These solutions meet Ofsted compliance requirements and enhance security protocols in educational institutions.
People
Robin Minshall
EMEA Technology Manager
With extensive experience in technology management, Robin oversees EMEA operations at Protolabs. He has worked closely with Voice 2 Voice engineers to resolve complex network issues through detailed analysis and collaborative problem-solving.
Michael Hilton
ICT Manager
As ICT Manager at Saint Benedict Catholic Voluntary Academy, Michael implemented the Splicecom telephone system with Voice 2 Voice support. He manages the school's 110-extension PBX network and ensures smooth communication infrastructure operations.
Julie Ablewhite
Representative
Julie represents Wolgarston High School's experience with Voice 2 Voice services. She highlights their professional approach to implementation and the technical expertise that ensured successful delivery of communication solutions for educational institutions.
Questions
What telecom services do you offer for schools?
We provide PBX systems with emergency features, anonymity lines, and tannoy functionality specifically designed for educational institutions.
Can you help reduce our telecom costs?
Yes, we analyse current usage and contracts to identify savings through line rental consolidation and optimised call plans.
Do you offer mobile solutions for businesses?
We provide tailored mobile packages from O2 and Vodafone with flexible tariffs and device options for businesses of all sizes.
How do you handle system implementation?
We manage installations from start to finish with zero service disruption, typically completing changes within ten working days.
What support options are available?
We offer standard support 9-5 Mon-Fri and maintenance agreements for 24/7 critical system support with online portal access.
Are your solutions cloud-based?
Yes, we provide cloud communications with flexible bandwidth options and integration capabilities for modern business requirements.
