Business Details
24 Years
experience
Emergency
services
Expert IT Services & Computer Repairs in Sutton Coldfield
Established in 2002, Putertutor has built a reputation for delivering reliable, professional IT solutions tailored to small businesses and home users. As a Microsoft Certified Professional with over two decades of experience, I combine technical expertise with a patient, jargon-free approach to address computer repairs, virus removal, and technology training. My background as a qualified teacher enables me to simplify complex systems, empowering clients to confidently navigate technology.From bespoke website design to data recovery and remote support, I prioritise transparency, affordability, and personalised service. Operating across Sutton Coldfield and surrounding areas, I offer flexible solutions including hardware upgrades, cloud backups, and parental controls, ensuring clients receive both immediate fixes and long-term digital confidence.
Services
PC Repairs
Virus Removal
Website Design
Tech Tuition
Data Recovery
Details
- Year established: 2002
Highlights and features
- Over 20 years of experience in IT services and computer repairs
- Microsoft Certified Professional with technical and teaching qualifications
- Bespoke tuition tailored to individual learning paces and needs
- Transparent pricing with no hidden fees
- Local expertise covering Sutton Coldfield, Coleshill, and Atherstone
Associations and certifications
- Microsoft Certified Professional
What people say
Brilliant service
Quickly and efficiently
Excellent service
Life saver
5 star service
Services
PC Repairs
Specialist in repairing slow or malfunctioning PCs and laptops. Diagnose and resolve hardware failures, software conflicts, and performance issues. Replace faulty components or recommend cost-effective replacements. Serve home users and small businesses across Sutton Coldfield, ensuring minimal downtime with prompt, reliable fixes.
Virus Removal
Comprehensive removal of viruses, ransomware, and spyware from infected devices. Restore system functionality and secure data integrity. Provide ongoing protection advice to prevent future infections. Cater to urgent cases with rapid response, ensuring clients regain safe access to their computers and files.
Website Design
Create custom, responsive websites for small businesses and projects. Offer end-to-end solutions from design to maintenance, using WordPress and modern tools. Redesign outdated sites for improved usability and performance. Provide cost-effective options without compromising quality, with ongoing support available for updates and security.
Tech Tuition
Personalised technology lessons for all skill levels. Teach computer, tablet, smartphone, and software usage in client's homes. Focus on practical skills like social media, office software, and online safety. Adapt sessions to individual goals, ensuring confidence-building through patient, jargon-free instruction.
Data Recovery
Retrieve lost or deleted files from damaged hard drives, memory cards, and devices. Handle urgent cases where other technicians have failed. Transfer recovered data to new devices or external storage. Prioritise critical documents, photos, and business files, offering same-day service when possible.
People
Caroline Howell
Owner & Lead Technician
Microsoft Certified Professional with over 20 years of IT experience. Former secondary school teacher specialising in ICT and geography. Combines technical expertise with patient, jargon-free instruction. Manages all aspects of Putertutor, from repairs to website design, with a focus on local community support.
Questions
What areas do you cover for computer repairs?
I cover Sutton Coldfield, Coleshill, Atherstone, and surrounding areas including B36, B37, B72 to B78, and CV9 postcodes. Additional mileage charges may apply for further locations.
Can you recover data from a broken computer?
Yes, I specialise in retrieving files from damaged hard drives and devices. Many clients have successfully recovered important documents and photos after other technicians deemed it impossible.
Do you offer remote support for IT issues?
Yes, I provide remote assistance for minor software problems, allowing quick fixes without a site visit. This service is available for a small fee during normal working hours.
Are your website design services suitable for small businesses?
Absolutely. I create affordable, responsive websites tailored to small businesses, with options for ongoing maintenance. Recent projects include charity sites and e-commerce platforms for local enterprises.
What qualifications do you hold?
I am a Microsoft Certified Professional with a Masters Degree in Meteorology and teaching qualifications. Over 20 years of practical IT experience complement my formal credentials.
Can you help with setting up new technology at home?
Yes, I offer complete setup services for PCs, printers, smart TVs, and tablets. This includes configuration, security setup, and personalised training to ensure you understand how to use your new devices.
