Business Details
19 Years
experience
Emergency
services
Your Trusted IT Support Partner in Wolverhampton
Established in March 2007, That Computer Chap has built a reputation as a reliable IT consultancy serving businesses and individuals across the West Midlands, Shropshire, and Worcestershire. Our mobile team of engineers delivers on-site repairs and upgrades, ensuring quick turnaround times for most IT-related issues. We prioritise customer needs, offering fast and timely service while maintaining transparency throughout the repair process. From hardware and software repairs to data recovery and system upgrades, our expertise covers Windows and Mac platforms, virus removal, cloud backup solutions, and networking installations.With a focus on professionalism and technical excellence, we provide tailored advice and support to help clients maximise the performance of their devices. Our commitment to quality is reflected in our 3-month warranty on hardware repairs and our ability to handle urgent data recovery cases. Over the years, we have supplied and maintained IT systems for businesses, including servers and online backup solutions, while also assisting domestic customers with personalised, honest service. Our operating hours are designed to accommodate client schedules, with flexible collection and return services for repaired devices.
Services
Computer Repair
Data Recovery
Virus Removal
System Upgrades
Networking Solutions
Cloud Backup
Hardware Installation
Software Repairs
Mobile Device Support
On-Site IT Services
Details
- Year established: 2007
Highlights and features
- Established in 2007 with a proven track record in IT repairs
- Mobile service covering West Midlands, Shropshire, and Worcestershire
- Specialists in urgent data recovery and virus removal
- 3-month warranty on hardware repairs for customer assurance
- Experienced engineers handling Windows, Mac, and networking solutions
What people say
Prompt and first class service
Fantastic service, good value
Excellent service, fast and reliable
Highly recommended for technical expertise
Honest and professional approach
Services
Computer Repair
We offer comprehensive repair services for desktops, laptops, and Mac devices, addressing hardware failures, software issues, and performance optimisation. Our engineers handle Windows and macOS systems, ensuring minimal downtime for businesses and individuals. With on-site diagnostics and repairs available, we prioritise quick resolution while maintaining data integrity.
Data Recovery
Specialising in retrieving lost data from hard drives, SSDs, USB sticks, and memory cards, we use advanced tools to recover documents, photos, and critical business files. Our process includes RAID array recovery and handling physically damaged storage devices in controlled environments. We provide a 7-day turnaround for most cases with a read-only approach to prevent data overwriting.
Virus Removal
Our technicians eliminate viruses, malware, and ransomware from infected systems, restoring safe operation. We secure browsers, remove malicious plugins, and update security protocols to prevent future threats. This service includes performance checks to ensure systems run efficiently post-cleanup, with advice on maintaining cybersecurity best practices.
System Upgrades
Enhance device performance with hardware upgrades including memory, storage drives, and graphics cards. We install SSDs for faster boot times, expand RAM for multitasking efficiency, and replace outdated components to extend device lifespan. This service includes compatibility checks and full system testing post-upgrade.
Networking Solutions
We design and install wired and wireless networks, optimising connectivity for homes and businesses. Services include firewall configuration, multi-router setups, and network security enhancements. Our team troubleshoots existing systems, improves signal coverage, and ensures secure data transmission across local and cloud environments.
People
Toni
Lead Technician
With over 15 years of experience, Toni specialises in IT repairs, data recovery, and system optimisation. Known for his honest approach and technical expertise, he handles complex hardware and software issues while maintaining clear communication with clients throughout the repair process.
Questions
How long does a typical repair take?
Most repairs take 1-2 days, with same-day onsite options available for urgent cases.
Do you offer warranties on repairs?
We provide a 3-month warranty on hardware repairs, excluding software-related fixes.
Will my data be safe during repairs?
We recommend backing up data beforehand, though we handle drives in read-only mode to prevent overwriting.
Can you repair water-damaged devices?
Water damage typically requires component replacement, including keyboards, screens, or motherboards.
Do I need to book an appointment?
Our mobile service operates without fixed appointments, coming to your location at mutually agreed times.
What areas do you cover?
We serve West Midlands, Shropshire, Worcestershire, and Staffordshire with on-site support.
