Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Derby
Alka IT Services Ltd has been delivering comprehensive technology solutions to businesses in Derby and the Midlands for over two decades. Our expertise spans IT infrastructure, telecommunications, and cybersecurity, enabling us to serve as a complete virtual IT department for organisations of all sizes. With a focus on proactive management and tailored support, we handle everything from network installations to cloud migrations and VoIP system deployments. Our team of certified professionals combines technical proficiency with practical problem-solving to ensure seamless operations for clients ranging from small enterprises to large-scale operations.We prioritise transparency in all communications, offering clear explanations without technical jargon while maintaining rigorous compliance with industry standards. Our track record of resolving critical incidents, including ransomware attacks and system migrations, demonstrates our capability to handle complex challenges with precision. By maintaining lifetime hardware warranties and automatic software updates, we ensure long-term reliability for our clients' technology investments.
Services
IT Support
Cloud Services
VoIP Systems
Web Design
Cyber Security
Data Backup
Network Installation
Office 365
Remote Support
Hosted Desktop
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in business IT support across Derbyshire
- Dedicated account managers provide personalised support for every client
- Same-day or next-day on-site assistance available across the Midlands
- Lifetime hardware warranties included with all hosted solutions
- Automatic software updates every six weeks at no additional cost
What people say
Excellent IT support
First-class service
Fast response support
Cost effective solutions
Peace of mind
Services
Managed IT Support
Our comprehensive IT support covers system monitoring, software updates, and proactive maintenance to prevent downtime. With 24/7 network monitoring and rapid response times, we ensure business continuity for clients across Derbyshire. Our engineers handle everything from server management to endpoint security, providing a complete outsourced IT department solution.
Hosted VoIP Systems
We implement scalable VoIP solutions with unlimited UK calls and advanced call management features. Our hosted systems eliminate traditional phone line requirements, offering mobility with apps for desktop and mobile devices. The service includes call recording, intelligent queuing, and disaster recovery with automatic call diversion.
Cloud Computing
Our cloud solutions include hosted desktops, server infrastructure, and data backup with secure UK-based data centres. We provide flexible cloud migration strategies with hybrid options combining on-premise and cloud resources. Clients benefit from automatic software updates and scalable storage solutions tailored to business requirements.
Cyber Security
We deliver comprehensive cybersecurity including network protection, email filtering, and ransomware prevention. Our services meet Cyber Essentials standards with regular vulnerability assessments and staff training. We implement multi-layered security strategies combining firewalls, encryption, and access controls for complete data protection.
Web Design
Our web design team creates responsive, mobile-optimised websites with integrated content management systems. We offer domain registration, hosting, and ongoing maintenance packages. The service includes SEO optimisation and performance monitoring to ensure maximum online visibility for local businesses.
People
Ash Ghai
Managing Director
Founder of Alka IT Services Ltd with 20+ years' experience in business IT solutions. Specialises in network architecture and cybersecurity strategy. Leads technical operations while maintaining direct client relationships.
Questions
What IT services do you offer for small businesses?
We provide complete IT support including cloud services, cybersecurity, VoIP systems, and network management tailored to small business needs with flexible pricing options.
Do you provide emergency IT support?
Yes, we offer 24/7 emergency support with typical response times of same-day or next-day for critical issues across Derbyshire and the Midlands.
Can you help with cloud migration?
We specialise in cloud migration with secure hosted desktop solutions, data backup systems, and hybrid infrastructure options to suit different business requirements.
What cybersecurity measures do you implement?
We provide multi-layered security including firewalls, email filtering, ransomware protection, and Cyber Essentials-compliant solutions with regular vulnerability assessments.
Do you support remote working setups?
Yes, our hosted VoIP systems and cloud desktops enable seamless remote working with secure access to business applications and communications from any location.
What areas do you cover?
We primarily serve Derby, Derbyshire, and the wider Midlands region with rapid response times for both urban and rural business locations.
Reviews (2)
Don Shaw
Aug 16, 2023
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A superb computer services company! Ash, the manager, is meticulous in his work. His rates are highly affordable, and I would recommend him to anyone whether for business or personal needs who has any PC or laptop issues. If Ash can't solve it, no one can!
Vincent Wilkins
Apr 30, 2015
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Ash is our 'GoTo' guy for all our business and personal computer and lap top repairs, upgrades etc. We have been using Alkait for many years now and been more than happy with the service they provide. Repairs are dealt with promptly and Ash come to collect items from us. Thanks for a great service over the years
