Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner for Bespoke Solutions
Established in 1999, Simplex Solutions has built a reputation as a trusted IT partner for businesses across the UK. Our expertise spans connectivity solutions, cloud technologies, and tailored IT support packages designed to meet diverse organisational needs. With a technical management team and 24 years of industry experience, we deliver enterprise-grade services to SMEs through certified methodologies and strategic vendor partnerships. Our approach combines hands-on technical leadership with bespoke service design, ensuring clients benefit from both cutting-edge infrastructure and responsive support.We specialise in hybrid cloud environments, cybersecurity frameworks, and disaster recovery systems, underpinned by Veeam-certified backup solutions and ESET partnership credentials. Our client-centric philosophy prioritises transparent communication and long-term business relationships, demonstrated through case studies showing measurable improvements in IT performance for multi-site operations.
Services
Connectivity Solutions
IT Support
Cloud Services
Cybersecurity
Disaster Recovery
Network Infrastructure
Email Security
Data Backup
Details
- Year established: 1999
Highlights and features
- 24 years of specialist IT support experience since 1999
- Certified engineers with hybrid cloud implementation expertise
- Bespoke support packages tailored to business requirements
- In-house technical team with no outsourced services
- Award-winning ESET cybersecurity solutions implementation
Associations and certifications
- ISO 27001
- Office 365 Reseller
- Exclaimer Partner
- ESET Business Security Partner
- Veeam Registered Partner
What people say
Excellent support
Fast response
Essential partner
Pleasure to work with
Business growth enabler
Services
Connectivity Solutions
Comprehensive connectivity services including structured cabling, FTTP, SoGEA, and uncontested leased lines. We design resilient network infrastructures with managed firewalls and wireless solutions for businesses of all sizes. Our engineered approach ensures optimal performance across physical and virtual environments.
IT Support
Bespoke IT support packages tailored to individual business requirements. Services include 24/7 monitoring, hardware/software asset tracking, and disaster recovery. Our in-house engineers provide first-line to third-line support with guaranteed response times and service level agreements.
Cloud Services
Cloud migration and hybrid environment management using Microsoft Azure and AWS technologies. We implement scalable cloud solutions with security frameworks and data protection measures. Services include hosted Exchange, email filtering, and cloud infrastructure management.
Cybersecurity
Enterprise-grade cybersecurity solutions featuring ESET antivirus implementation and network threat management. Our services include firewall management, email security, and GDPR-compliant data protection frameworks for physical and virtual environments.
Disaster Recovery
Comprehensive disaster recovery planning using 3-2-1 backup methodology with Veeam-certified solutions. We provide offsite data storage, system restoration, and hot-site hosting to ensure business continuity during hardware failures or data loss incidents.
People
Andrew Glyn-Mills
Commercial Director
With extensive IT sales experience, Andrew has led business development at Simplex since 2004. He focuses on strategic partnerships and client acquisition while maintaining customer-centric decision-making processes.
Craig Joyner
Technical Director
Founder and technical visionary since 2000, Craig oversees technical strategy and implementation. His hands-on approach combines enterprise IT expertise with SME-focused solutions for cloud and infrastructure projects.
Questions
What IT services do you offer for SMEs?
We provide connectivity solutions, cloud services, cybersecurity, and managed IT support tailored to SME requirements with enterprise-grade quality.
Do you support existing IT departments?
Yes, we complement in-house teams with specialist skills and 24/7 monitoring while working within your existing infrastructure and budgets.
Which geographic areas do you cover?
We serve businesses across the UK including Staffordshire, Yorkshire, Essex, and Hampshire from our Stafford technology park base.
How quickly do you respond to emergencies?
We guarantee rapid response with case studies showing server recovery within one hour of receiving critical hardware failures.
What cybersecurity accreditations do you hold?
We are ESET business security partners with ISO 27001 certification and implement Exclaimer email security solutions.
Can you help with cloud migration?
Yes, our certified engineers implement hybrid cloud solutions using Microsoft Azure and AWS technologies with seamless integration.
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