Business Details
32 Years
experience
Expert Telecom Solutions in Taunton
Established in 1994, The Phone Exchange has built a reputation for delivering tailored telecoms solutions to businesses across the South West. With over 25 years of experience, we specialise in impartial advice, ensuring clients receive the most suitable communication systems for their specific needs. Our expertise spans office phone systems, SIP lines, business broadband, and hosted solutions, all supported by our status as a Panasonic authorised supplier. Based in Taunton, we serve Somerset, Devon, Dorset, and Cornwall, combining technical proficiency with a commitment to long-term client relationships.Our team understands the evolving demands of modern business communications, offering scalable solutions that integrate seamlessly with existing infrastructure. From initial consultation to installation and ongoing maintenance, we prioritise reliability, cost-effectiveness, and future-proof technology. Our services cater to businesses of all sizes, from small enterprises to multi-site corporations, ensuring accessibility to advanced features regardless of scale. With a focus on innovation and customer satisfaction, we remain a trusted partner in the region's telecommunications landscape.
Services
Office Phone Systems
SIP Lines
Business Broadband
Panasonic Support
Hosted Phone Systems
Structured Cabling
Details
- Year established: 1994
Highlights and features
- We have over 25 years of experience in telecoms solutions.
- Our team provides impartial, tailored recommendations.
- We are a Panasonic authorised supplier and maintainer.
- We serve businesses across Somerset, Devon, Dorset, and Cornwall.
- We offer scalable solutions for businesses of all sizes.
Associations and certifications
- Panasonic
Services
Office Phone Systems
We supply, install, and maintain advanced hybrid and IP phone systems tailored for businesses of all sizes. These systems combine traditional features with modern IP capabilities, enabling scalability from single-site operations to multi-site enterprises. Our solutions include voicemail, off-site extensions, and automated attendants, ensuring even small businesses access enterprise-grade functionality.
SIP Lines
We provide cost-effective SIP lines that replace traditional analogue and digital phone lines. Delivered over high-speed internet connections, these lines offer geographic number options, disaster recovery, and flexible call allowances. Ideal for consolidating multi-site communications, SIP lines reduce costs while maintaining reliability and scalability for growing businesses.
Business Broadband
We supply business-grade fibre broadband and leased lines designed for high performance and stability. For areas without standard fibre access, we offer dedicated FTTP and leased line solutions. These services ensure uninterrupted connectivity critical for modern business operations, supporting VoIP, cloud systems, and data-heavy applications.
Panasonic Support
As a Panasonic authorised supplier, we offer installation, maintenance, and support for all Panasonic phone system models. With expertise spanning from legacy SBS systems to the latest NSX IP servers, we provide spares, upgrades, and tailored solutions to maximise uptime and system longevity for existing or new installations.
Hosted Phone Systems
We deliver hosted IP phone systems that eliminate upfront hardware costs through cloud-based rental models. These systems operate over internet connections, offering flexibility for businesses preferring operational expenditure over capital investment. Features include remote working capabilities, scalable handsets, and seamless integration with existing infrastructure.
Questions
What telecoms solutions do you offer?
We provide office phone systems, SIP lines, business broadband, Panasonic systems, hosted phone systems, and structured cabling tailored to business needs.
Are you a certified Panasonic supplier?
Yes, we are an authorised Panasonic supplier and maintainer with 25+ years of experience in their systems.
Do you support multi-site businesses?
Yes, we integrate IP technology to connect branch offices and enable remote working capabilities for multi-site operations.
What areas do you cover?
We serve businesses across Somerset, Devon, Dorset, and Cornwall from our Taunton base.
