Business Details
23 Years
experience
Your Trusted IT Support in Taunton
Established in 2003, It Know Howe has been providing comprehensive computer repair and support services to home users and small businesses across Taunton and Wellington. Our approach focuses on resolving technical issues at the source, offering both on-site and remote support to ensure accessibility for clients throughout the UK. We specialise in computer and laptop repairs, data recovery, PC MOTs, and seamless setup of new systems, including file transfers and software configuration. Our team prioritises clear communication and practical solutions, helping clients navigate technical challenges with confidence. With over two decades of experience, we combine technical expertise with a personal touch to deliver reliable IT support tailored to individual needs.Our services extend to broadband and wireless connectivity solutions, virus removal, and backup strategies designed to protect valuable digital assets. We maintain a commitment to transparency and customer education, ensuring clients understand both the problems and their resolutions. While we focus on Windows-based systems, our remote capabilities allow us to assist clients beyond our immediate geographic area. This combination of local expertise and flexible support options has enabled us to build lasting relationships with a diverse customer base.
Services
Computer Repair
Data Recovery
PC MOT
Remote Support
Backup Solutions
Details
- Year established: 2003
Highlights and features
- Established in 2003 with extensive local IT support experience
- Personalised on-site and remote technical assistance available
- Specialist knowledge in data recovery and system diagnostics
- Comprehensive PC MOT service for performance optimisation
- Proven track record with long-standing customer relationships
Services
Computer Repair
We diagnose and resolve hardware and software issues for desktops and laptops. Our technicians handle virus removal, performance optimisation, and component replacements. With both on-site and remote options available, we restore functionality to devices while preserving your data and settings.
Data Recovery
Specialist service for retrieving lost or damaged digital files from failed storage devices. We work with hard drives, SSDs, and memory cards to recover important documents, photos, and emails. While success isn't guaranteed, we employ proven techniques to maximise recovery chances.
PC MOT
Comprehensive health check for your computer system identifying performance issues and potential problems. We clean system files, apply updates, and optimise settings to improve speed and reliability. This preventative maintenance helps extend your device's lifespan and prevent future issues.
Remote Support
Secure remote assistance for technical issues without requiring a site visit. Available to clients nationwide, this service addresses software problems, configuration needs, and connectivity issues. We guide users through solutions while maintaining full control over their system's security.
Backup Solutions
Customised strategies to safeguard your digital assets using physical and cloud storage options. We help establish reliable backup routines and recovery processes tailored to individual requirements. This service minimises data loss risks from hardware failure or accidental deletion.
People
Martin Howe
Founder & Technician
With over 20 years' experience in IT support, Martin established It Know Howe in 2003 after leaving corporate IT management. He specialises in practical problem-solving and customer-focused technical solutions for home users and small businesses.
Fiona Howe
Business Partner
Co-founder of It Know Howe, Fiona manages business operations and client communications. Her organisational expertise complements Martin's technical skills, ensuring efficient service delivery and customer satisfaction for the Taunton-based company.
Questions
What computer services do you offer?
We provide computer repairs, data recovery, PC MOTs, system setup, and remote technical support for Windows-based systems in Taunton and surrounding areas.
Do you support Apple Mac systems?
Unfortunately, we don't offer support for Apple Macs. Our services focus specifically on Windows-based computers and laptops.
Can you recover data from failed hard drives?
We attempt data recovery from failed storage devices, though success depends on the extent of physical damage. We recommend regular backups to prevent data loss.
How do I arrange a PC MOT?
Contact us via phone to schedule a PC MOT. We'll check your system's health, remove unnecessary files, apply updates, and optimise performance to extend your computer's lifespan.
Do you offer remote support outside Taunton?
Yes, our remote support service helps clients across the UK with software issues, configuration, and connectivity problems without requiring on-site visits.
What backup solutions do you recommend?
We assess individual needs to recommend appropriate backup strategies combining physical storage and cloud solutions, ensuring protection against data loss from various risks.
