Business Details
21 Years
experience
Emergency
services
Trusted IT Solutions for Businesses
Established in 2005, AME Solutions has built a reputation as a trusted provider of comprehensive IT support, managed services, and professional training. Based in Exeter, Devon, we serve businesses across the UK and Europe with tailored solutions designed to enhance operational efficiency and technological resilience. Our team of certified professionals combines extensive industry experience with a client-centric approach, delivering proactive support and strategic advice to organisations of all sizes. Specialising in IT infrastructure management, cybersecurity, cloud computing, and bespoke training programmes, we work closely with clients to understand their unique challenges and implement solutions that drive growth and scalability. With accreditations from leading technology partners including Microsoft, Sophos, and 3CX, we maintain cutting-edge expertise to address evolving digital demands.Our commitment to excellence is reflected in our proactive network monitoring, rapid response times, and comprehensive server status reports that prevent downtime. We pride ourselves on combining national-level technical capabilities with the personal service of a local provider, ensuring businesses receive both expert guidance and genuine partnership. Our training division offers hands-on, practical courses delivered by industry-experienced instructors, covering everything from foundational IT skills to advanced technical certifications. Through our community involvement and charity partnerships, we demonstrate our dedication to making a positive impact beyond technology. With over 15 years of experience and a proven track record of successful implementations, we continue to strengthen our position as a leading IT solutions provider in the South West region.
Services
IT Support
Cloud Computing
VoIP Phone Systems
Data Security
IT Training
Server Hosting
Cyber Security
GDPR Solutions
Network Support
Software Licensing
Details
- Year established: 2005
Highlights and features
- We offer over 40 years combined experience from our founding directors in IT solutions
- Our proactive network monitoring prevents 75% of issues before they impact operations
- We provide 24/7 extended support options for critical business needs
- Our engineers hold specialist certifications including Sophos Certified Architect and 3CX Engineer
- We deliver hands-on training with real-world business applications
Associations and certifications
- Microsoft Certified Partner
- Cyber Essentials Certified
- Microsoft Authorised Education Reseller
- 3CX Preferred Partner
- Sophos Partner
What people say
Highly professional team
Excellent technical support
Professional and friendly
Efficient course delivery
Knowledgeable real people
Services
IT Support
Our comprehensive IT support services ensure businesses maintain optimal technology performance. We provide rapid response to technical issues, proactive system monitoring, and strategic maintenance to minimise downtime. With flexible contract options including pay-as-you-go and fully managed support, our certified engineers deliver both reactive and preventative solutions tailored to organisational needs.
Cloud Computing
We help businesses transition to and manage cloud-based infrastructure with tailored cloud computing solutions. Our experts assess organisational requirements to implement secure, scalable cloud environments that enhance collaboration and data accessibility. We provide ongoing support for cloud migration, integration, and optimisation across various platforms and business applications.
VoIP Phone Systems
Our VoIP phone system implementations deliver cost-effective communication solutions for modern businesses. Using 3CX technology, we design and deploy scalable phone systems with advanced features like voicemail-to-email and mobile integration. We provide complete lifecycle support including installation, licensing, and ongoing technical assistance.
Data Security
We implement multi-layered data security strategies to protect business-critical information. Our solutions include firewall implementation, email security, ransomware protection, and GDPR compliance measures. With certified security specialists and industry-leading partners like Sophos, we deliver comprehensive protection against evolving cyber threats.
IT Training
Our accredited IT training programmes develop workforce capabilities through practical, hands-on learning. We offer courses in software applications, programming, and technical certifications delivered by experienced instructors. Training options include on-site, virtual, and scheduled courses at our Exeter facility to accommodate diverse organisational needs.
People
Steve Westaway
Co-owner and Director
With extensive technical expertise, Steve leads strategic IT solutions development. He focuses on understanding client requirements to deliver tailored technology implementations that align with business objectives and industry best practices.
Simon House
Co-owner and Director
Managing the technical team, Simon oversees system engineering operations and network management. He brings deep industry knowledge to client projects, ensuring technical excellence in all service deliveries across the organisation.
Rob Wright
Director of Technical Service
Rob manages system engineers and support operations while serving as a security specialist. His Sophos certification and technical leadership ensure high-quality service delivery and effective resolution of complex IT challenges.
Paul Smith
Director of Business Solutions
Specialising in IT consultancy, Paul helps clients develop strategic technology roadmaps. He guides organisations through planning and implementing IT solutions that support long-term business growth and digital transformation.
Lauren Westaway
Director of Sales and Marketing
Overseeing sales operations and digital communications, Lauren ensures effective client engagement. She manages marketing initiatives and supports business development through strategic online presence management.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support, cloud computing solutions, VoIP phone systems, data security, cybersecurity, GDPR compliance, and professional IT training across the UK and Europe.
How does your IT support process work?
Clients can log support requests via phone, email, or online portal. Our engineers promptly address issues remotely or onsite, with service level agreements guaranteeing response times based on contract tiers.
Do you offer emergency IT support?
Yes, we provide extended hours support including evenings, weekends, and bank holidays to address critical business needs outside standard operating hours.
What training options are available?
We offer scheduled courses at our Exeter facility, on-site training at client premises, and virtual sessions via Microsoft Teams for groups or individuals.
How do you ensure data security?
We implement multi-layered security solutions including Sophos endpoint protection, email security systems, and ransomware prevention while maintaining Cyber Essentials certification.
Can you help with IT strategy planning?
Yes, we conduct comprehensive network audits and provide strategic recommendations to align IT infrastructure with business growth objectives and future technology requirements.
