Business Details
4 Years
experience
Emergency
services
Reliable IT Support for Bristol Businesses
IT Nation is an IT support company dedicated to helping businesses in Bristol and Somerset streamline their technology operations. Founded in 2022, we combine enterprise-grade solutions with a client-centric approach to deliver reliable, cost-effective IT services. Our team of certified professionals specialises in cybersecurity, cloud computing, and disaster recovery, ensuring businesses can focus on growth without technical disruptions. We prioritise transparency, offering a 90-day money-back guarantee to demonstrate confidence in our services. With 24/7 monitoring and support, we treat every client as a partner, tailoring solutions to meet specific needs while maintaining strict budget adherence. Our managing director, Ismail Alagha, brings over a decade of IT consultancy experience to guide strategic decision-making. By eliminating technical jargon and focusing on practical outcomes, we empower businesses to leverage technology as a competitive advantage rather than a liability. Our commitment to continuous improvement ensures systems remain secure, up-to-date, and aligned with evolving business objectives.
Services
Cyber Security
IT Support
Cloud Services
Disaster Recovery
Served areas
- Somerset, Bristol, Wembdon, Minehead, Taunton, Bath, Yeovil, Wellington, Shepton Mallet, Weston-super-Mare, Burnham-on-Sea, Glastonbury
Details
- Year established: 2022
Highlights and features
- PC & Laptop Repair
- Mac Repair
- Hardware Solutions
- Data Recovery
- Office 365
- Disaster Recovery
- Cloud Backup & Recovery
- Virus Protection
- Cyber Security
- Email Security
- Ransomware Protection
- Password Manger
Associations and certifications
- Microsoft Partner
- Certified Systems Administrator
- Certified Technology Specialist
- Certified Professional
- Certified System Engineer
- Certified Server Administrator
- Draytek Administrator
- Acronis Administrator
What people say
Professional friendly staff
Responsive, helpful
Quick to respond
Decent people
Above and beyond
Services
Cyber Security
Our cybersecurity framework implements multi-layered defences against digital threats. We deploy firewalls, intrusion detection systems, and advanced spam filters to protect business data. Regular security audits and Cyber Essentials certification ensure compliance with industry standards. Our proactive monitoring identifies vulnerabilities before they become critical issues.
IT Support
24/7 help desk support for hardware, software, and network issues. Certified engineers provide on-site and remote troubleshooting for desktop systems, servers, and business applications. We maintain system uptime through predictive maintenance and rapid incident resolution.
Cloud Services
Secure cloud migration and management services with 100% uptime guarantee. We implement scalable infrastructure solutions for email, file storage, and business applications. Our hybrid cloud solutions combine private and public cloud benefits while maintaining strict data security protocols.
Disaster Recovery
Comprehensive backup solutions with offsite data centres and rapid recovery capabilities. Automated backups ensure business continuity during system failures. Our tested recovery protocols guarantee minimal downtime and data loss prevention for critical business operations.
People
Ismail Alagha
Managing Director
Founder of IT Nation with 10 years' experience in IT consultancy. Specialises in strategic technology implementation for SMEs. Previously managed large-scale IT projects in Bristol. Committed to making technology accessible for business owners.
Questions
What areas do you cover?
We serve businesses across Bristol, Somerset, Bridgwater, and Weston Super Mare with both on-site and remote support options.
Do you offer emergency support?
Yes, our 24/7 emergency services ensure immediate assistance for critical IT issues affecting business operations.
What cybersecurity measures do you implement?
We deploy firewalls, intrusion detection systems, spam filters, and regular security audits to protect against cyber threats.
Can you help with cloud migration?
Yes, we provide complete cloud migration services with ongoing management and 100% uptime guarantee for business continuity.
What is your service guarantee?
We offer a 90-day money-back guarantee on all service packages to ensure complete client satisfaction.
How quickly do you respond to support requests?
Our technicians typically respond within 15 minutes of receiving service requests during business hours.
Reviews (6)
Julie
May 21, 2021
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Always happy to help and fast response. They collect the laptop and dropped of in two days. Great service.
Beth
Mar 16, 2021
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Ismail was very easy to work with and kept me up to date with everything that was going on with my laptop. The door to door service was very good as well and he was very prompt! Now my laptop is fully functioning again and all at very reasonable cost compared to what the manufacturer was quoting me.
Sally T.
Dec 13, 2020
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Ismail was quick to respond and delivered a fast and efficient service. Really delighted with the result
Ed
Dec 01, 2020
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Excellent service all round from Ismail. He contacted me straight away and had my laptop fixed laptop within a few days. Would definitely recommend
Elena
Nov 13, 2020
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Ismail knew exactly what was wrong with my laptop, it was fixed within a few days and at a very reasonable price. Would recommend his friendly and professional services
David
Feb 16, 2020
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Ismeal willingly explained all he was doing on my computer and I hired him after he phoned me on the evening after I'd made the request