Business Details
23 Years
experience
Emergency
services
Professional IT Support & Website Design
BizWiseIT Computer Support is a Crawley-based IT support and website design company with over 25 years of industry experience. Established in 2003, we specialise in delivering tailored IT solutions for businesses and home users across Sussex, Surrey, and surrounding areas. Our team of certified IT professionals provides comprehensive services including computer repairs, network management, server support, and responsive website design. We prioritise customer satisfaction through transparent communication, documented system setups, and fixed monthly support packages.Our expertise spans Windows systems, NAS configurations, cybersecurity, and cloud solutions, supported by partnerships enabling end-to-end IT infrastructure provision. We maintain strict adherence to professional standards, holding full insurance and GDPR compliance, while offering both onsite and remote technical assistance.
Services
IT Support
Website Design
Computer Repairs
Network Management
Server Support
Virus Removal
Custom PCs
Data Backup
VPN Setup
Office IT Setup
Details
- Year established: 2003
Highlights and features
- We have over 25 years of IT experience working with government and international clients
- Our team includes specialists in Windows servers, NAS systems, and cybersecurity
- We provide full IT documentation for all system setups
- We offer fixed monthly pricing with no surprise bills
- We maintain strict GDPR compliance and full insurance coverage
What people say
Technical expertise
Reliable service
Clear communication
Prompt repairs
Proactive maintenance
Services
IT Support
We provide comprehensive IT support for businesses in Crawley and surrounding areas. Our services include system maintenance, network management, and cybersecurity solutions. With over 25 years of experience, we offer both onsite and remote assistance to ensure minimal downtime for your operations.
Website Design
Our bespoke website design services create professional online presences for businesses. We specialise in responsive designs that work across devices, with e-commerce capabilities and SEO optimisation. Each website is tailored to reflect your brand identity and business objectives effectively.
Computer Repairs
We offer prompt computer and laptop repairs for both businesses and home users. Our technicians handle hardware failures, software issues, and data recovery. With same-day service available, we minimise disruption to your daily operations while ensuring thorough technical solutions.
Network Management
Our network management services include wired and wireless network setup, maintenance, and security. We implement robust business networks with VPN capabilities and firewall protection. Regular system checks ensure optimal performance and data security across your organisation.
Server Support
We provide comprehensive server support including Windows and Linux server management. Our services cover setup, maintenance, backup solutions, and cloud integration. With regular monitoring and proactive maintenance, we ensure your server infrastructure remains reliable and secure.
People
Matt McGough
IT Specialist
Over 30 years of IT experience, including 4 years at Gatwick Airport. Specialises in Windows desktop support, NAS systems, and PC repairs. Provides expert troubleshooting and hardware upgrades.
Jens Peter Olesen
Web Developer
25+ years of website design experience. Specialises in PHP development, SEO optimisation, and graphic design. Creates custom web solutions with user-friendly interfaces and effective online branding.
Claudio Ramponi
Network Engineer
30 years of IT network expertise. Specialises in Windows servers, virtualised environments, and cloud systems. Provides comprehensive network setup and management solutions for business IT infrastructure.
James Bucknall
IT Support Engineer
25+ years of IT support experience. Expert in Windows systems, Linux servers, and NAS installations. Provides comprehensive technical support including software troubleshooting and hardware upgrades.
Dave O'Sullivan
Former Team Member
Respected IT professional who worked with the company until 2014. Remembered for technical expertise and commitment to customer service. His contributions significantly impacted our IT support capabilities.
Questions
What IT services do you offer for businesses?
We provide comprehensive IT support including system maintenance, network management, server support, cybersecurity, and website design tailored to business needs.
Do you offer website design services?
Yes, we create responsive websites and webshops with SEO optimisation, custom designs, and full hosting solutions for businesses in Crawley and beyond.
What are your support hours?
Our standard support hours are Monday to Friday 09:30-16:30. Emergency services are available outside these hours with prior arrangement.
Do you provide computer repairs for home users?
Yes, we offer computer and laptop repairs for home users including virus removal, hardware upgrades, and data recovery services.
What payment options are available?
We offer fixed monthly pricing packages for ongoing IT support. One-time services are charged at standard rates with prior cost agreement.
Are you GDPR compliant?
Yes, we fully comply with GDPR regulations. We maintain strict data protection protocols and never share client information with third parties.
