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Fentons Business IT Solutions Fentons Business IT Solutions
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19 Years
experience
Emergency
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Expert IT Support and Cyber Security Solutions in Sussex
Established in 2007, Fentons Business IT Solutions has built a reputation as a trusted provider of tailored IT services across Sussex and beyond. Our team of certified professionals specialises in delivering customised solutions, from managed IT services and cybersecurity to Microsoft 365 implementation and connectivity solutions. With 24/7 proactive monitoring and a guaranteed one-hour response time, we prioritise minimising downtime and ensuring business continuity.

As a Microsoft Certified Partner and ESET-accredited provider, we combine industry-leading expertise with a client-centric approach, serving businesses of all sizesfrom sole traders to multinational organisations. Our commitment to transparency, technical excellence, and personalised service has earned us a 4.9/5 rating from 44 Google reviews, reflecting our dedication to solving complex IT challenges while maintaining clear communication and reliability.
Services
IT Support Cyber Security Microsoft 365 Managed IT Services Connectivity Solutions Data Backups Cloud Migration VoIP Systems Network Monitoring Cyber Essentials Certification
Served areas
  • Brighton
Details
  • Year established: 2007
Highlights and features
  • Business IT Support
Associations and certifications
  • Microsoft Solution Providers
What people say
Excellent customer service Quick issue resolution Proactive monitoring Knowledgeable team Flexible contracts
Website
Services
IT Support
Our IT support provides businesses with dedicated assistance to resolve technical issues efficiently. We offer rapid response times, remote and on-site support, and customised solutions for Windows and Mac systems. With 24/7 monitoring, we ensure minimal downtime and continuous operational efficiency for Sussex-based and national clients.
Cyber Security
Cybersecurity services safeguard businesses against evolving digital threats through advanced firewall solutions, encryption, and regular system audits. As a Cyber Essentials-certified provider, we implement anti-virus software, data backups, and employee training to mitigate risks while ensuring compliance with UK data protection standards.
Microsoft 365
Microsoft 365 implementation optimises business productivity with cloud-based tools like Teams, OneDrive, and Exchange. We handle licensing, migration, and security configuration to ensure seamless collaboration and data protection for organisations of all sizes across the UK.
Managed IT Services
Managed IT services provide continuous oversight of business systems through proactive monitoring, automated updates, and performance optimisation. This approach reduces downtime risks while allowing companies to focus on core operations without managing technical infrastructure internally.
Connectivity Solutions
Connectivity solutions ensure reliable communication and data transfer through VoIP systems, leased lines, and fibre broadband. We tailor infrastructure to business needs, supporting remote work capabilities and secure, high-speed connections for improved operational efficiency.
Questions
What IT services do you offer for small businesses?
We provide tailored IT support, cybersecurity, Microsoft 365 management, and connectivity solutions for small businesses in Sussex and nationwide.
Are you available for emergency IT support?
Yes, we offer 24/7 emergency support with a guaranteed one-hour response time for critical issues.
Can you help with Cyber Essentials certification?
As an accredited provider, we guide businesses through Cyber Essentials certification to enhance security and compliance with UK standards.
Do you support remote working setups?
Yes, we implement secure remote access solutions, cloud services, and connectivity infrastructure to support hybrid and remote work environments.
What areas do you cover?
We operate across Sussex, including Chichester, Brighton, and Horsham, with clients nationwide and in Australia.
Can you work alongside our existing IT team?
Yes, we offer supplementary support for in-house teams, handling specific projects or providing escalation assistance as needed.
Reviews (20)
Stephen Bather
Aug 29, 2024 Report
We are delighted with the excellent service we receive from Fentons. As a small company we rely fully on the excellent planning, support and recommendations from Fentons to keep our IT secure. We have huge piece of mind that Fentons is supporting our IT, especially as the recent Microsoft issues caused by CrowdStrike did not impact our systems at all.
Howarth Worthing
Jun 09, 2024 Report
Can't speak highly enough of them. The staff are consistently friendly and helpful, and technically very competent. we have been using them for IT support for 15 years.
Savinder Lefevre
Sep 30, 2023 Report
My business has used Fentons Business IT Solutions for years. The Sussex IT support team is knowledgeable, quick to respond, and professional. I would highly recommend them to any business looking to receive a tailored, reliable and efficient IT solution.
Nick Dare
Sep 21, 2023 Report
The team helped me with remote support and delivered an excellent level of service. Everyone I spoke to was very professional and highly proactive with communication. Thanks to the team for all your help.
Sarah Cuthbert
Jul 03, 2022 Report
Kyle Taylor recently helped us migrate a large amount of data to the cloud. He was so patient and professional at all times and understood our specific needs before we did! His technical knowledge is reassuring and I felt that we were in safe hands. Positive Responsiveness, Quality, Professionalism, Value. More
Jo Westhead
Mar 23, 2022 Report
I recently transitioned to a freelance role and as a result, I no longer have access/the luxury of an in-house IT team. As my laptop (MS Surface Pro) seemed to be running increasingly slowly, I arranged a health check with James Brown at Fentons following a recommendation. James arranged a check swiftly, outlined the process and cost clearly and did an excellent job of assessing my current laptop efficiency and also answered a list of around ten extra questions from me as part of the service (in relation to anti-virus software, Gmail log in, OneDrive, memory, battery, MS Teams set up etc).

The health check was all done remotely (which was super) and I really felt I was in safe hands. James was professional, friendly, helpful and patient. He undertook all of the necessary 'tidy up' activities but also provided sound advice around risks and upgrade options. Thank you James and I'll definitely be in touch again when I'm ready to invest in a new laptop and need support with the move!
Duncan Wood-Allum
Aug 25, 2021 Report
SLC has used Fentons Business IT for over 10 years and they have grown with us, providing hardware and software solutions. A recent major data migration was handed expertly. Our clients expect the very highest quality service and data security - Fentons deliver the IT - we deliver the value. Highly recommended. Positive Responsiveness, Quality, Professionalism, Value. More
Eric Cantrell
Mar 25, 2021 Report
Fentons handled migrating our Microsoft 365 users from one domain and tenant to another as part of a company merge. The work was well planned and we had minimal disruption through the process.
Shelley M.
Mar 25, 2021 Report
We have worked with Fentons for a number of years during a period of growth for our business. The team has helped us to adapt our IT requirements each step of the way. The bonus of working with Fentons is that team are approachable; they get to know your business needs and respond accordingly. Positive Professionalism. More
Karen Mealing
Feb 20, 2021 Report
I reported a problem earlier on today. I was contacted within a few hours, and the problem was resolved at my convenience very swiftly. Martin was efficient and professional at all times. The only reason I haven't given 5 stars is because I was raised that there is always room for improvement, but I am not saying that there was anything lacking.
Jane
Feb 10, 2021 Report
Outstanding service carried out efficiently.with great customer care. Highly recommend. Positive Responsiveness, Quality, Professionalism, Value. More
Amanda Bairstow
Feb 06, 2021 Report
Fentons are great and I would highly recommend their services. They have got me out of many IT situations that were slowing me up so they make my business more efficient!
Rjh Construction
Oct 17, 2020 Report
We have worked with Fenton's IT for a few years at time of writing this and from the first meeting with Toby to now, every team member, both past and present has been nothing but friendly, patient and understanding (exactly what you need when the sheer idea of all you need in the fast paced world of technology baffles you!). Cannot say a bad word any about anyone at Fentons. Looking forward to working with them for many years to come. Highly recommend them for any of your IT needs.
David Hutton
Sep 27, 2017 Report
Simmway have worked with Fenton IT several times. James and his team have a wealth of technical knowledge and have always been available when called upon.
William Ring
Jun 25, 2017 Report
Excellent service, polite, peronsal, responsive, jsut the sort of IT support you need when you are busy!
Upgrade Bikes
Jun 14, 2017 Report
From our first point of contact to present we have been overjoyed with Fenton IT's friendly professionalism. Each and every member of the Fenton IT team is completely approachable and easy to communicate with. If there's a topic of ITC technology which the Fenton IT team rarely don't know about; they quickly bring themselves up to speed with the task you require their help with and solve your problem or complete your desired project. We highly recommend Fenton IT.
Tony Lawrence
Jun 10, 2017 Report
I have had only good experiences. Great group of knowledgeable members who go the extra distance to ensure that your issues are fully resolved. Many thanks to you all.
Amanda
Jun 08, 2017 Report
Fentons Business IT Solutions provide an essential service to my small business. If we have an IT issue, we call them and they instantly look into it and always sort it! Honestly don't know what we would do without them! Using Fentons saves me time, money and stress as they take over when inevitable IT issues strike! Brilliant, 5 Stars all the way!
Jordan Hay-Ellis
May 19, 2017 Report
We have worked with Fenton's for a while now and have found them to be an excellent business partner. Staff are friendly and helpful and show a very in depth knowledge and willingness to help. We would highly recommend.
Samuel Dearnley
Apr 25, 2017 Report
I've been using Fenton IT for over 5 years and I'm very happy with the level of service, support, knowledge and speed in dealing with my IT issues and enquiries.