Business Details
30 Years
experience
Emergency
services
Your Trusted IT Solutions Partner in Guildford
Established in 1996, Unigold 2000 has built a reputation for delivering tailored IT solutions to businesses and individuals. Our approach prioritises long-term client relationships, supported by a team of certified professionals with expertise in network design, cybersecurity, and technical support. Over 25 years, we've expanded our services to include cloud backup, disaster recovery, and AI-driven infrastructure while maintaining independence from hardware/software vendors.Our partnerships with premier technology providers enable us to offer comprehensive solutions, from server maintenance to website design. With a 99% customer satisfaction rate and 24/7 support capabilities, we ensure operational continuity for clients ranging from SMEs to corporations with 1,000+ employees. Our ISO 27001 and Cyber Essentials certifications demonstrate our commitment to information security standards.
Services
Server Hosting
24 Hour IT Support
Website Design
Cloud Backup
CCTV Systems
Disaster Recovery
Antivirus Solutions
Firewall Installation
Network Monitoring
AI Infrastructure
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience in IT consultancy and support services
- Our team holds ISO 27001 and Cyber Essentials certifications for information security
- We provide 24/7 remote IT support with 30-minute average ticket resolution
- We maintain partnerships with leading technology vendors for comprehensive solutions
- We achieved 99% customer satisfaction across 4,000+ monthly service tickets
Associations and certifications
- Cyber Essentials
- ISO 27001
- ISO 14001
- ISO 9001
- ISO 22301
What people say
Efficient support
Seamless transition
Excellent value
Immediate assistance
Pragmatic solutions
Services
24 Hour IT Support
Our certified technicians provide round-the-clock support for businesses and individuals. With 30-minute average ticket resolution times, we address hardware failures, software issues, and network disruptions. Our remote monitoring systems proactively identify potential problems before they impact operations.
Cloud Backup
We implement secure cloud backup solutions to protect critical business data. Our systems automatically store encrypted copies of files across multiple geographic locations. This ensures business continuity in case of hardware failure, cyberattacks, or natural disasters.
Network Security
Our security experts design and maintain robust network defences. Services include firewall installation, vulnerability assessments, and compliance with ISO 27001 and Cyber Essentials standards. We provide real-time threat monitoring and incident response capabilities.
Website Design
We create custom websites tailored to business requirements. Our services cover domain registration, responsive design, content management systems, and ongoing maintenance. We optimise sites for performance, security, and search engine visibility.
Disaster Recovery
Our ISO 22301-certified plans ensure operational continuity during crises. We develop custom recovery strategies, implement redundant systems, and conduct regular drills. Our team rapidly restores IT infrastructure following incidents like the 2020 pandemic transition and flood events.
People
Matt Gaskin
Managing Director
Matt leads Unigold 2000's strategic direction and specialises in business strategy and facilities design. With over 25 years in IT consultancy, he has guided the company's growth from its 1996 founding to a globally recognised service provider.
Tina Ortu
Finance Director
Tina oversees Unigold 2000's financial operations and manages the home repair division. She has been instrumental in maintaining financial stability while supporting the company's expansion across 25 countries since its early years.
Steve B
Key Account Manager
Steve manages Unigold 2000's key client relationships, ensuring tailored service delivery. With extensive experience in IT account management, he bridges client needs with technical solutions to maintain long-term partnerships.
Marta Gaskin
Marketing Manager
Marta leads Unigold 2000's marketing initiatives, including advertising campaigns and industry event participation. She has strengthened the company's market presence through strategic branding and digital outreach.
Matt Burton
Senior Technician
Matt manages client projects and leads the IT technician team. With years of hands-on experience, he ensures technical excellence in implementing and maintaining complex IT systems for Unigold 2000's diverse client base.
Questions
What IT services does Unigold 2000 offer?
We provide comprehensive IT support including 24/7 remote assistance, cloud backup, network security, website design, and disaster recovery solutions tailored to business needs.
How quickly do you resolve IT issues?
Our average ticket resolution time is 30 minutes, with 99% same-day resolution rates across 4,000+ monthly service requests.
Are your technicians certified?
Yes, our team holds industry-recognised certifications including ISO 27001 and Cyber Essentials for information security management.
Do you support international businesses?
We support clients across 25 countries with multilingual teams and globally distributed infrastructure to ensure reliable service delivery.
How do you handle data security?
We implement ISO 27001-certified security protocols, including encrypted cloud storage, next-generation firewalls, and regular vulnerability assessments to protect client data.
What happens during unexpected crises?
Our ISO 22301-certified disaster recovery plans ensure business continuity, with proven experience in rapid response to events like pandemic transitions and flood incidents.
