Business Details
21 Years
experience
Emergency
services
Award-Winning IT Support Brighton
Computer-eyez was founded in 2005 as a small IT support company in Sussex and has grown into a recognised leader in business IT support and cybersecurity services. With a team of 14 experts and over 80 clients, we are known for our proactive approach and organic growth driven by customer referrals. Our mission is to help businesses thrive by providing outstanding customer service and making technology work efficiently. We prioritise customer satisfaction, with a 99% satisfaction rating and a 4.9/5 Google rating.Our culture of excellence ensures employees feel valued, directly contributing to client satisfaction. We offer tailored solutions including managed IT support, cybersecurity, and cloud services, with a 100-day money-back guarantee. Our engineers provide rapid response times, with critical issues addressed within 10 minutes and all tickets resolved within 15 minutes. We serve businesses across Sussex, Surrey, Kent, and London, supporting over 90 companies with enterprise-level solutions at competitive prices.
Services
Managed IT Support
Managed Cyber Security
Outsourced IT Support
IT Network Support
Cloud IT Support
Hosted VoIP Phone Systems
Cyber Essentials Certification
Details
- Year established: 2005
Highlights and features
- 20 years of experience in IT support since 2005
- 10-minute response time for critical IT requests
- 99% customer satisfaction rating across 80+ clients
- 100-day money-back guarantee on all services
- ISO 27001 certified cybersecurity management systems
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Award-winning support
Rapid response times
Proactive security monitoring
Expert technical team
100-day guarantee
Services
Managed IT Support
Our fully managed IT support services provide continuous monitoring and proactive maintenance of your technology infrastructure. With 24/7 network surveillance and automated patch management, we ensure minimal downtime and maximum efficiency. Our engineers deliver rapid response times, with critical issues addressed within 10 minutes and all support tickets resolved within 15 minutes. This comprehensive service includes on-site visits across Brighton and the South East, along with strategic planning meetings to align your IT roadmap with business objectives.
Managed Cyber Security
Our managed cybersecurity services offer round-the-clock threat detection and prevention through advanced monitoring systems. We implement multi-layered security measures including firewall protection, data encryption, and regular vulnerability assessments. Our certified experts provide Cyber Essentials certification support and rapid incident response to neutralize threats before they impact operations. With 24/7 SOC monitoring and employee security training programs, we help businesses across multiple sectors maintain compliance and protect sensitive data.
Cloud IT Support
Our managed cloud solutions ensure secure and scalable infrastructure for growing businesses. We provide seamless Microsoft 365 integration, cloud migration assistance, and automated backup systems with rapid data recovery capabilities. Our experts offer tailored consultancy to optimise cloud performance while maintaining strict security protocols. This service includes continuous monitoring, regular system updates, and proactive management of cloud environments to ensure business continuity and operational efficiency.
IT Network Support
We deliver comprehensive network support services covering installation, security, and performance optimisation. Our team provides 24/7 network monitoring to identify and resolve potential issues before they cause disruption. With advanced firewall configuration, intrusion detection systems, and regular security audits, we ensure robust network protection. This service includes hardware and software upgrades, performance tuning, and tailored security protocols to meet specific industry requirements.
Hosted VoIP Phone Systems
Our hosted VoIP phone systems provide scalable communication solutions with advanced features like call forwarding, voicemail-to-email, and video conferencing. These cloud-based systems offer seamless integration with existing IT infrastructure while maintaining enterprise-grade security. We ensure reliable connectivity through continuous monitoring and proactive maintenance, with rapid support available for configuration changes or technical issues affecting business communications.
Questions
What is managed IT support?
Managed IT support involves outsourcing your IT infrastructure management to experts who provide continuous monitoring, maintenance, and security to ensure optimal performance.
What cybersecurity services do you offer?
We provide 24/7 threat monitoring, firewall protection, data encryption, regular security audits, and Cyber Essentials certification support for comprehensive protection.
Do you offer 24/7 IT support?
Yes, we provide 24/7 monitoring and support with critical issue response within 10 minutes and all tickets resolved within 15 minutes.
What areas do you cover?
We support businesses across Brighton, Sussex, Surrey, Kent, and London with on-site visits and remote support services.
What is your service guarantee?
We offer a 100-day money-back guarantee - if you're not completely satisfied, you can cancel with no questions asked.
How experienced is your team?
With 20 years of experience since 2005, our certified engineers provide enterprise-level solutions to over 90 businesses across multiple sectors.
