Business Details
23 Years
experience
Award-Winning IT Support Shrewsbury
Information Solutions is an award-winning IT service provider established in 2003, delivering comprehensive IT support, cybersecurity, and cloud solutions to businesses across Shropshire, the West Midlands, and Wales. Our team of certified experts specialises in Microsoft technologies, Cyber Essentials certification, and managed services, with a proven track record of resolving 90% of IT issues on the first call.We prioritise client-focused service, combining technical expertise with collaborative partnerships to ensure reliable, cost-effective IT systems. As a trusted local business, we maintain accreditations from leading providers including Microsoft, Sophos, and Watchguard, while supporting community initiatives and environmental sustainability through our FSB membership.
Services
IT Support
Managed Services
Cyber Security
Cloud Solutions
Telecoms
IT Consultancy
Disaster Recovery
Microsoft Office 365
Firewall Management
Penetration Testing
Details
- Year established: 2003
Highlights and features
- 20+ years' experience delivering IT solutions across Shropshire and the West Midlands
- Resolve 90% of IT issues on first call with remote and onsite support
- Cyber Essentials-certified security solutions to protect business data
- Collaborative approach working with clients and third-party partners
- Award-winning service with multiple Mayor of Shrewsbury business accolades
Associations and certifications
- Cyber Essentials
- Sophos Silver Partner
- Microsoft Partner
- Watchguard Certified
- Google Partner
What people say
Outstanding IT services
Highly recommend
Invaluable to development
Proven track record
Cost-effective solutions
Services
IT Support
Professional IT support packages tailored to business needs, offering remote monitoring, rapid issue resolution, and onsite technical services. Our Microsoft-certified experts ensure 90% first-call problem fixes for organisations across Shropshire and the West Midlands. Combining cutting-edge tools with 20+ years' experience to maintain system reliability and security.
Cyber Security
Comprehensive cybersecurity solutions including firewalls, antivirus software, and Cyber Essentials certification. We implement Sophos and Watchguard technologies to safeguard business data against evolving threats. Regular penetration testing and disaster recovery planning ensure continuous protection for organisations of all sizes.
Cloud Services
Microsoft Azure and Office 365 migration services with secure cloud backup solutions. Our experts deliver scalable infrastructure, virtualisation, and business continuity planning to enhance operational flexibility. Cloud monitoring tools ensure optimal performance and data accessibility across multiple business locations.
Telecoms Solutions
Integrated telecom services featuring VoIP phone systems, leased lines, and mobile SIMs. We provide SoGEA line installations and managed communication infrastructure to maintain business connectivity. Solutions combine voice, data, and cloud services for comprehensive organisational needs.
IT Consultancy
Strategic IT planning and implementation advice for businesses seeking digital transformation. Our consultants specialise in Microsoft environments, cybersecurity frameworks, and cloud migration strategies. We deliver tailored solutions aligned with organisational goals and industry compliance requirements.
Questions
What IT services do you offer for small businesses?
We provide tailored IT support packages including remote monitoring, cybersecurity, cloud solutions, and Microsoft Office 365 management for businesses of all sizes.
Are you certified for Cyber Essentials compliance?
Yes, we are a Cyber Essentials-certified provider offering security audits, penetration testing, and compliance guidance to protect business data.
Which areas do you cover for onsite IT support?
We serve businesses across Shropshire, the West Midlands, Wales, Cheshire, Herefordshire, and Staffordshire with both remote and onsite IT support.
Can you help with Microsoft Azure cloud migration?
Our Microsoft Partner-certified team specialises in Azure migration, cloud infrastructure setup, and ongoing cloud service management for businesses.
What response time can I expect for IT issues?
We resolve 90% of IT issues on the first call within 15-30 minutes using remote support tools, with onsite visits available when required.
Do you offer telecoms services alongside IT support?
Yes, we provide integrated telecom solutions including VoIP systems, leased lines, and mobile SIMs alongside our core IT services.
