Business Details
25 Years
experience
Your Trusted IT Partner in Herefordshire
Established in 2001, William Dereham IT Consultancy & Troubleshooting has built a reputation as a trusted provider of comprehensive IT solutions across Herefordshire and surrounding areas. Our team delivers on-site technical support for home and business clients, addressing broadband, network, and wireless connectivity challenges with practical, efficient resolutions. Specialising in virus and malware removal, computer repairs, and hardware/software troubleshooting, we prioritise clear communication and long-term technical partnerships. We guide clients through technology purchases, ensuring informed decisions without pressure from sales representatives.Our expertise extends to network infrastructure, including wired and wireless network expansion, CCTV systems using IP camera technology, and wireless bridges for remote building connectivity. Available for telephone support Monday to Friday, 9:00am - 5:00pm, with evening availability until 7:30pm, we combine local knowledge with technical proficiency to deliver reliable, cost-effective services. With over two decades of experience, we maintain transparency through upfront pricing and no hidden fees, reflecting our commitment to customer satisfaction and ethical business practices.
Services
Computer Repairs
IT Consultancy
Virus Removal
Network Setup
CCTV Installation
Wireless Bridges
Technical Support
WiFi Coverage
Hardware Troubleshooting
Malware Removal
Details
- Year established: 2001
Highlights and features
- Established in 2001 with extensive local IT expertise
- We provide on-site technical support for complex network issues
- Telephone support available 9:00am5:00pm, Monday to Friday
- Transparent pricing with no hidden costs or surprises
- Personalised guidance for technology purchases and installations
Services
Computer Repairs
We diagnose and resolve hardware and software issues for desktops, laptops, and peripherals. Our engineers perform on-site repairs to minimise downtime for home users and businesses. With over 20 years of experience, we ensure reliable fixes for operating system errors, component failures, and performance optimisation.
IT Consultancy
Our consultancy covers network infrastructure planning, cybersecurity measures, and technology procurement guidance. We help clients select appropriate hardware and software solutions tailored to their specific requirements. Services include onsite assessments and recommendations for improving existing IT systems and workflows.
Virus Removal
We eliminate viruses, spyware, and other malicious software from infected systems. Our technicians implement security measures to prevent future infections. The service includes system restoration, data recovery, and security software installation to protect against emerging threats.
Network Setup
We design and implement wired and wireless networks for homes and businesses. Services include extending network coverage, configuring routers, and establishing secure connections for multiple devices. Our solutions support smart home integration and office-wide connectivity requirements.
CCTV Systems
We install wireless IP camera systems for residential and commercial properties. Our solutions include camera placement planning, network integration, and digital video recorder setup. Systems offer remote viewing capabilities and scalable configurations for different security needs.
People
William Dereham
Owner
William Dereham established the business in 2001, combining technical expertise with local knowledge. He provides direct client support and oversees all technical operations. His approach focuses on clear communication and practical solutions for technology challenges.
Questions
What areas do you cover?
We serve Hereford, Ledbury, Ross, Leominster, Bromyard, and the entire Herefordshire county, including surrounding areas.
Do you offer on-site support?
Yes, we provide on-site technical support for network, broadband, and computer issues that require physical presence.
What are your telephone support hours?
Telephone support is available Monday to Friday from 9:00am to 5:00pm, with evening availability until 7:30pm.
Can you help with technology purchases?
We offer guidance on computer and hardware purchases, including accompanying clients to ensure appropriate selections.
Do you install CCTV systems?
Yes, we install wireless IP camera systems with options for remote viewing and digital video recording solutions.
How are service costs determined?
We agree rates upfront with no hidden costs, providing transparent pricing for all our technical services.
