Business Details
15 Years
experience
Your Trusted IT Support Partner in Cheltenham
RedRock IT has been delivering comprehensive computer maintenance and repair solutions since 2011. Our expertise spans software and hardware troubleshooting, data backup and transfer, and protection against digital threats including viruses, malware, and spyware. With over 15 years of industry experience, we combine technical proficiency with practical advice to help clients maintain optimal system performance. We specialise in tailored computer solutions for both domestic and business clients, offering equipment supply, installation, and ongoing support. Our services extend to broadband package recommendations, system customisation, and training to ensure clients maximise their technology investments.As an authorised ESET reseller, we provide certified antivirus protection with localised support. Our commitment to personalised service is evidenced by our 24/7 remote assistance capability and testimonials highlighting our professionalism and technical excellence. We serve Cheltenham and surrounding areas including Bishops Cleeve, delivering both on-site and remote IT support. Our approach combines technical expertise with clear communication, ensuring clients receive solutions that precisely match their needs and technical proficiency. This combination of experience, certified expertise, and customer-centric approach has established us as a trusted IT partner in the region.
Services
Anti-Virus Protection
Data Transfer
Remote Support
PC Repairs
IT Consultancy
Spyware Removal
Details
- Year established: 2011
Highlights and features
- We have 15 years' experience in computer maintenance and repairs
- Our team provides tailored IT solutions for specific user requirements
- We offer secure 2GB online data backup at no additional cost
- As ESET authorised resellers, we provide certified antivirus protection
- We deliver both on-site and remote support to Cheltenham businesses
Associations and certifications
- ESET
What people say
Extremely professional
Quick friendly service
Excellent service
Reliable company
First class service
Services
Anti-Virus/Firewall
Our certified antivirus solutions protect against digital threats while maintaining system performance. We implement ESET security software with custom configurations for optimal protection. Clients receive ongoing support for virus, malware, and spyware prevention.
Data Transfer
We securely transfer data between devices and recover information from failed systems. Our process ensures complete data integrity during migration to new computers. Both physical and cloud-based transfer options are available for client convenience.
Remote Support
24/7 remote access enables rapid resolution of technical issues without requiring on-site visits. This service includes system diagnostics, software troubleshooting, and real-time guidance for users in Cheltenham and surrounding areas.
PC Repairs
Comprehensive diagnostics and repairs for computer hardware and software issues. Our technicians address both minor glitches and major system failures, with options for on-site service or workshop repairs in our Cheltenham facility.
IT Consultancy
Personalised guidance for computer purchases and system optimisation. We recommend hardware/software solutions matched to client requirements, including broadband packages and business IT infrastructure planning.
Questions
What IT services do you offer for businesses?
We provide hardware support, remote IT assistance, cybersecurity solutions, and system maintenance tailored to business needs in Cheltenham.
Do you offer data recovery services?
Yes, we recover data from failed devices and transfer information between systems with guaranteed data integrity.
Are antivirus solutions included in your packages?
We supply and support ESET antivirus software with custom configurations for comprehensive digital protection.
Can you help with computer purchases?
Our consultants provide impartial advice on hardware/software purchases matched to your specific requirements.
What areas do you cover?
We serve Cheltenham and surrounding areas including Bishops Cleeve with both on-site and remote support options.
