Business Details
22 Years
experience
Emergency
services
Trusted IT Support in Cheltenham
Cheltenham IT, established in 2004, is a Microsoft-certified Small Business Specialist provider based in Gloucestershire. Our team of Microsoft-certified consultants delivers high-quality IT support and tailored solutions to small and medium-sized businesses across Gloucestershire and surrounding areas. With over two decades of combined experience, we specialise in resolving IT challenges, ensuring reliable systems, and providing cost-effective cloud migration services. Our expertise spans proactive network management, disaster recovery, Office 365 implementation, and 24/7 emergency support. We prioritise client satisfaction through transparent communication, fixed-price contracts, and a commitment to understanding each business's unique needs. Our authoritativeness is reinforced by partnerships with industry leaders like Microsoft and a proven track record of supporting over 100 businesses. We maintain trustworthiness through rigorous security protocols, regular system audits, and a no-hidden-fees policy.
Services
IT Support
Office 365 Migration
Cloud Services
Network Management
Disaster Recovery
Served areas
- Cheltenham, Gloucester, Stroud, Stow on the Wold, Cirencester, Painswick, Worcester
Details
- Year established: 2004
Highlights and features
- Microsoft-certified consultants with 20+ years of combined experience
- 24/7 emergency IT support with guaranteed 2-hour response times
- Proven Office 365 migration expertise since 2004
- Transparent pricing with no hidden fees or call-out charges
- Proactive network monitoring and disaster recovery solutions
Associations and certifications
- Small Business Specialist
- Microsoft Certified Professional
Payment methods
- Credit cards
Services
IT Support
Our Microsoft-certified consultants provide comprehensive IT support for Windows servers and desktop environments. Services include network administration, remote access, hardware/software troubleshooting, and security updates. We guarantee 2-hour response times for contracted clients, with 24/7 availability and no call-out fees for on-site visits.
Office 365 Migration
We implement secure Microsoft Office 365 solutions with seamless migration of email, documents, and collaboration tools. Our services include Exchange Online setup, SharePoint integration, and Lync deployment. Clients benefit from anywhere access, automatic backups, and enterprise-level security at affordable subscription rates.
Disaster Recovery
Our proactive monitoring and backup solutions ensure business continuity during hardware failures or cyberattacks. We offer on-site disk backups, cloud replication, and full server recovery testing twice yearly. Our systems monitor antivirus status, disk space, and server logs to prevent data loss.
Network Management
We provide 24/7 network monitoring, user management, and security analysis for Windows servers. Services include password resets, file restoration, software updates, and third-party application support. Our infrastructure audits document network diagrams and hardware specifications for rapid issue resolution.
Cloud Services
Our cloud offerings include server virtualisation using VMware and Hyper-V, hosted backups, and scalable infrastructure. We implement failover systems for uninterrupted operations and provide cost savings through reduced hardware requirements and simplified disaster recovery processes.
Questions
What IT services do you offer?
We provide network management, Office 365 migration, cloud solutions, disaster recovery, and 24/7 emergency support for businesses.
Which areas do you cover?
We serve Gloucestershire and surrounding areas including Cheltenham, Gloucester, Stroud, and Tewkesbury.
Are you Microsoft-certified?
Yes, we are a Microsoft-certified Small Business Specialist provider with Cloud Essentials partnership.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency support with guaranteed 2-hour response times and no call-out fees.
What payment options are available?
We offer flexible monthly subscriptions for cloud services and fixed-price support contracts.
Can you help with Office 365 migration?
Yes, we specialise in seamless Office 365 migrations with minimal disruption to your business operations.