Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner for SME Solutions
Established in 1995, Nerds On Site has evolved from a local IT support provider into a globally connected team serving small and medium enterprises. Our unique team-based approach ensures clients benefit from collective expertise across 100,000+ clients worldwide. With operations in eight countries, we combine local presence with global resources to deliver tailored technology solutions. Our 96.5% client satisfaction rating reflects our commitment to eliminating IT challenges through proactive management and predictable pricing.We specialise in transforming technology from a liability into a strategic asset, offering 24/7 support and enterprise-grade solutions at SME-friendly costs. Backed by strategic vendor partnerships and a proven track record, we empower businesses to focus on growth while we handle their technological infrastructure.
Services
IT Support
Network Design
Cybersecurity
Cloud Backup
VOIP Systems
Hardware Procurement
Asset Management
SmartHome Automation
Data Security
Managed Services
Details
- Year established: 1995
Highlights and features
- We provide 24/7 live client support with UK-based nerds
- Our global team shares real-time solutions across 8 countries
- Predictable monthly pricing with no hidden fees
- 96.5% client satisfaction rating from 100,000+ businesses
- Specialists in SME IT solutions since 1995
What people say
Cost effective quality service
Prompt and professional manner
Excellent service provided
Speedy same-day service
Knowledgeable and friendly staff
Services
IT Support
Our 24/7 IT support combines local expertise with global team collaboration. Businesses receive immediate access to certified technicians who resolve issues promptly while implementing preventive measures. This service includes hardware maintenance, software troubleshooting, and network optimisation to ensure continuous operations.
Network Security
Comprehensive security solutions protect business data across all devices. We implement advanced firewalls, endpoint protection, and regular vulnerability assessments. Our proactive monitoring detects threats before they impact operations, ensuring compliance with data protection regulations and maintaining business continuity.
Cloud Backup
Secure off-site data backup solutions guarantee business continuity during technical failures. Automated daily backups preserve critical information while encryption protects sensitive data. We ensure rapid recovery of files, applications, and entire systems with guaranteed service level agreements.
VOIP Systems
Modern voice communication systems integrate with existing IT infrastructure. Our hosted VOIP solutions offer scalable calling plans, advanced call routing, and mobile integration. Businesses benefit from reduced communication costs while maintaining professional telephony features.
Managed Services
Complete IT department outsourcing provides businesses with predictable costs and dedicated support. Our proactive maintenance includes software updates, system monitoring, and performance optimisation. This comprehensive approach eliminates unexpected expenses while ensuring technology aligns with business objectives.
Questions
What IT services do you offer for SMEs?
We provide complete IT solutions including network security, cloud backup, VOIP systems, hardware procurement, and 24/7 managed support tailored to SME requirements.
Do you provide emergency IT support?
Yes, our 24/7 live support team responds immediately to critical IT issues with guaranteed resolution timeframes.
How do your costs compare to in-house IT teams?
Our outsourced solutions typically reduce IT expenses by 30-40% compared to maintaining full-time in-house staff, with no compromise on service quality.
Which UK areas do you cover?
We serve all major UK cities including London, Manchester, Birmingham, Edinburgh, and Cardiff with local technicians available nationwide.
Can you support existing IT infrastructure?
Yes, we integrate with and enhance existing systems without requiring complete overhauls, ensuring seamless technology transitions.
Do you offer service level agreements?
All contracts include SLAs guaranteeing response times, uptime percentages, and regular system maintenance schedules for business continuity.
