Business Details
39 Years
experience
Award-Winning Financial Advisers in Tonbridge
Established in 1987, Personal Touch Kent is an award-winning independent family-run business based in Tonbridge, Kent. Our expertise lies in providing tailored mortgage, insurance, and financial solutions designed to meet individual client needs. With over three decades of experience, we combine deep industry knowledge with a commitment to personal service, ensuring clients receive expert guidance throughout their financial journey. Our team of certified professionals prioritises transparency and ethical practices, maintaining authorisation by the Financial Conduct Authority (FCA No.754672).Recognised for excellence through multiple industry awards, we leverage cutting-edge technology to deliver competitive products while maintaining a client-centric approach. Our longevity and reputation reflect our dedication to building long-term relationships founded on trust and reliability.
Services
Mortgage Advice
Insurance Solutions
Secured Loans
Conveyancing Services
Will Writing
Details
- Year established: 1987
Highlights and features
- Established since 1987 with proven industry expertise
- Personalised service from local family-run professionals
- Award-winning mortgage and financial advice
- FCA-authorised for regulatory compliance and client protection
- Transparent fee structure with competitive pricing
Associations and certifications
- Financial Conduct Authority
What people say
Neil is the best mortgage adviser
Professional and friendly service
Step-by-step guidance
Stress-free mortgage process
Highly recommend company
Services
Mortgage Advice
We provide comprehensive mortgage advice tailored to individual circumstances. Our FCA-regulated specialists help first-time buyers, remortgagers, and investors secure competitive rates. With access to a wide lender panel, we offer end-to-end support from initial consultation to final approval.
Insurance Solutions
Our insurance services cover life assurance, critical illness cover, income protection, and household policies. We assess client needs to recommend appropriate coverage levels. Our team ensures clients understand policy terms while maintaining FCA compliance for regulated products.
Secured Loans
We facilitate secured loans against property or assets through trusted lender partnerships. Our specialists simplify complex financial products, offering transparent advice on repayment terms and eligibility criteria. Services include bridging finance and self-build mortgages.
Conveyancing Services
We connect clients with vetted conveyancing professionals for property transactions. Our network ensures competitive pricing and fixed-fee structures. We coordinate legal processes for residential purchases, sales, and remortgages with transparent communication.
Will Writing
We provide referrals to professional will writers for creating legally binding estate plans. Our guidance helps clients protect assets, reduce inheritance tax liabilities, and ensure wishes are honoured. We explain legal requirements for valid wills in England and Wales.
People
Neil
Mortgage Adviser
Certified mortgage expert with extensive experience guiding clients through complex property transactions. Recognised for exceptional client support and problem-solving expertise in challenging mortgage cases.
Kelly
Experienced financial services professional committed to delivering tailored client solutions. Part of the award-winning team providing expert mortgage and insurance advice since establishment.
Saffron
Dedicated financial adviser specialising in residential and buy-to-let mortgage solutions. Provides clear guidance on loan options and financial planning strategies to individual and business clients.
Luis
Skilled adviser offering comprehensive financial solutions including mortgages, insurance, and secured loans. Focuses on building long-term client relationships through transparent, jargon-free communication.
Questions
What mortgage services do you offer?
We provide residential mortgages, buy-to-let financing, and commercial mortgages. Our services include first-time buyer support, remortgaging, and specialist loan products through a wide lender panel.
Are your fees transparent?
Yes, our standard mortgage advice fee is £295.00 with no hidden charges. We'll confirm exact costs during initial consultations based on your specific requirements.
How do I book an appointment?
Contact us via phone at 01732 364772 or through our website contact form. We offer flexible appointment times including evenings and weekends for client convenience.
Do you offer online services?
Yes, we provide digital mortgage calculators and virtual consultations. Our online systems allow secure document sharing and real-time application tracking for your convenience.
What areas do you cover?
While based in Tonbridge, Kent, we serve clients throughout the UK. Our services are available to customers nationwide through remote consultations and digital processes.
Are you FCA regulated?
Yes, we operate under PTK Ltd which holds FCA authorisation (No.754672). This ensures our mortgage and financial advice meets strict regulatory standards.
