Business Details
31 Years
experience
Emergency
services
Specialist Finance & Insurance for Mobility Equipment
Established in 1995, First Senior Insurance Services is the UK's only company exclusively dedicated to providing finance and insurance solutions for mobility and disability equipment. Our specialist services include tailored finance agreements, comprehensive insurance policies, roadside assistance, and extended warranties designed to meet the unique needs of individuals relying on mobility scooters, power chairs, wheelchairs, and home disability equipment. As a family-owned business headquartered in Bedfordshire, we prioritise responsible lending, conducting thorough affordability checks to ensure financial commitments align with our customers' circumstances.Our UK-based customer service team is committed to delivering exceptional support, offering direct access to human advisors who guide clients through policy renewals, claims, and financing options. Authorised and regulated by the Financial Conduct Authority, we adhere to rigorous industry standards while maintaining memberships with the British Insurance Brokers Association and British Healthcare Trade Association to ensure compliance with best practices.
Services
Finance
Insurance
Roadside Assistance
Extended Warranty
Travel Insurance
Claims Handling
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in mobility finance and insurance since 1995.
- Our team provides direct access to human advisors with average call answer times under four seconds.
- We offer new-for-old insurance replacements for equipment under three years old.
- Our finance agreements require no medical certificate and have no upper age limit.
- We are authorised and regulated by the Financial Conduct Authority.
Associations and certifications
- Financial Conduct Authority
- British Insurance Brokers Association
- British Healthcare Trade Association
- Consumer Credit Trade Association
Services
Mobility Equipment Finance
First Senior Finance provides tailored loans for mobility scooters, power chairs, and disability equipment. With low deposits, fixed repayments, and no age or medical certificate requirements, we ensure accessible financing. Our rapid approval process delivers decisions within four hours, enabling customers to secure essential equipment swiftly while maintaining financial stability.
Mobility Equipment Insurance
Our insurance policies protect mobility scooters, wheelchairs, and home adaptations up to 40,000. Coverage includes theft, damage, public liability, and temporary hire costs. New-for-old replacements apply to vehicles under three years old, with no excess charges. Policies also feature 24-hour emergency assistance and accident support, ensuring peace of mind for policyholders.
Roadside Assistance
Designed for mobility equipment users, our roadside assistance offers rapid support for scooter or wheelchair breakdowns. Services include on-site repairs, vehicle recovery, and temporary equipment provision. Available 24/7, this service ensures minimal disruption to users' mobility and independence, with coverage extending to UK-wide incidents.
Extended Warranties
We provide extended warranty options for newly financed mobility equipment, covering mechanical failures and component replacements beyond manufacturer terms. These warranties offer long-term protection against unexpected repair costs, enhancing the value of financed purchases while reducing future financial risks for customers.
Travel Insurance
Specialist travel insurance policies cater to individuals with mobility needs, covering pre-existing medical conditions (98% acceptance rate) and offering no upper age limits. Coverage includes medical emergencies, trip cancellations, and equipment protection during holidays, cruises, or long-term stays, ensuring worry-free travel for policyholders.
Questions
Do you offer finance for mobility equipment without a medical certificate?
Yes, we do not require a medical certificate for finance applications. However, we will ask for an outline of your health to assess affordability.
Can I renew my insurance policy online?
No, policy renewals must be processed via phone to ensure tailored coverage. Contact our UK team at 01582 840067 for renewal assistance.
What does mobility equipment insurance cover?
Our insurance covers theft, damage, public liability up to £3m, temporary hire costs, and punctures. New-for-old replacements apply to vehicles under three years old.
Is travel insurance available for pre-existing medical conditions?
Yes, 98% of pre-existing medical conditions are covered under our travel insurance policies, with no upper age limits for single-trip coverage.
How quickly are finance decisions made?
We aim to provide finance decisions within four hours of receiving completed applications from authorised suppliers.
What areas do you serve?
We operate nationwide across the UK, offering finance, insurance, and support services for mobility and disability equipment users.
