Business Details
Emergency
services
Trusted Insurance Solutions in London
With over six decades of experience in the UK market, we have established ourselves as a dynamic organisation renowned for cultural diversity and industry leadership. Our core mission revolves around delivering tailored insurance solutions and risk management expertise to individuals, families, and businesses of all sizes. Backed by a global network of claims specialists, we prioritise transparency and client-centric service at every stage of the insurance process. Our commitment to innovation is evident through digital platforms like Virtual Medical Care and MyLifeline, which provide 24/7 access to critical support services.As a trusted partner, we combine multinational expertise with local market insights to address emerging challenges and mitigate risks effectively. Our team of professionals works tirelessly to ensure clients receive timely assistance, whether through streamlined claims handling or bespoke policy design. This dedication to excellence has solidified our reputation as a preferred insurer for both personal and commercial clients across the UK.
Services
Risk Solutions
Insurance Services
Claims Management
Travel Assistance
Virtual Medical Care
Cybersecurity
Financial Lines
Professional Liability
Marine Insurance
Multinational Programs
Highlights and features
- We offer over 60 years of expertise in UK insurance and risk management.
- Our global claims team provides support across 100+ countries.
- We combine multinational expertise with local market insights.
- Our digital platforms deliver 24/7 access to critical services.
- We prioritise transparency and client-centric policy design.
Associations and certifications
- Prudential Regulation Authority (PRA)
- Financial Conduct Authority (FCA)
Services
Risk Solutions
Our Risk Solutions division identifies emerging challenges and designs strategies to reduce exposure for businesses. We specialise in multinational risk assessment, program design, and tailored insurance products. Clients benefit from expert underwriting and a global network of specialists to ensure comprehensive protection.
Virtual Medical Care
This complimentary service provides 24/7 access to UK GPs for virtual consultations and second medical opinions. It supports policyholders with complex health cases, offering expert case management and streamlined healthcare coordination as part of select insurance policies.
Claims Management
Our global claims team assists clients in over 100 countries, ensuring efficient resolution of insurance claims. Services include digital filing, real-time tracking, and expert support for complex cases, backed by a commitment to transparency and client satisfaction.
Travel Assistance
MyLifeline offers travel preparation resources and emergency support for policyholders abroad. Services include medical evacuation, itinerary planning, and 24/7 assistance to ensure safe and stress-free international travel for individuals and families.
Multinational Programs
We design integrated insurance solutions for businesses operating across borders, covering property, liability, and marine risks. Our expertise includes policy harmonisation, compliance with international regulations, and centralised management tools for streamlined global operations.
Questions
What insurance products does AIG UK offer?
We provide risk solutions, travel assistance, virtual medical care, claims management, and multinational insurance programs for individuals and businesses.
How do I file a claim with AIG UK?
Report claims via our global team using the IntelliRisk Advanced platform or contact our claims specialists directly for assistance.
Does AIG UK offer 24/7 support services?
Yes, Virtual Medical Care provides round-the-clock access to UK GPs and emergency travel assistance for policyholders.
What areas does AIG UK serve?
We operate across the UK and support multinational clients in over 100 countries through global insurance programs.
How can brokers partner with AIG UK?
Brokers can apply for agency appointments via our e-Trade platform, meeting minimum GPW commitments and FCA compliance requirements.
Is AIG UK regulated by financial authorities?
Yes, we are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority in the UK.
