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Trusted Insurance Solutions in the UK
Allianz Insurance has been a trusted provider of comprehensive insurance solutions since its establishment. Our expertise spans car, home, business, and legal protection insurance, underpinned by a commitment to customer-centric service. We pride ourselves on innovation, having introduced online self-service platforms for policy management and pioneering initiatives like the Floodmobile to support UK communities. Our team of seasoned professionals delivers tailored solutions, ensuring clients receive Defaqto 5-star rated products and Which?

Best Buy-awarded coverage. With a strong focus on transparency, we maintain 'Excellent' Trustpilot ratings and 24/7 global assistance, reinforcing our position as the UK's leading insurance brand. Our dedication to regulatory compliance and customer fairness ensures reliable, ethical service delivery across all our operations.
Services
Car Insurance Home Insurance Business Insurance Legal Protection Travel Insurance Pet Insurance Breakdown Cover Flood Resilience Equine Insurance Business Interruption Insurance
Highlights and features
  • We offer 24/7 global assistance for travel insurance claims.
  • Our car insurance products hold Defaqto 5 Star ratings.
  • We are rated 'Excellent' on Trustpilot by customers.
  • We provide online self-service options for policy management.
  • Our Floodmobile initiative supports UK communities with flood resilience.
Associations and certifications
  • Defaqto
  • Which? Best Buy
What people say
24/7 global help Fast claims handling Excellent Trustpilot rating Defaqto 5 stars Online self-service
Services
Car Insurance
Our car insurance provides comprehensive coverage with optional extras like EV perks and up to six months of EU driving. Customers can manage policies online 24/7, access fast claims handling, and benefit from Defaqto 5-star rated products. We prioritise transparency and customer support, ensuring clear communication and no hidden fees.
Home Insurance
Home insurance offers up to 1m buildings protection, including storms and floods as standard. Policies allow online management, with no admin fees and fast claims processing. We focus on customer education through guides and videos, ensuring homeowners understand their coverage and can easily make adjustments or file claims.
Legal Protection
Legal protection includes Before the Event (BTE) and After the Event (ATE) insurance solutions. These cover legal costs for disputes, personal injury, or clinical negligence claims. We partner with law firms and brokers to provide expert support, ensuring clients access qualified legal representation and financial protection during litigation.
Travel Insurance
Travel insurance offers wide global coverage with 24/7 assistance and trips up to 180 days. Claims are processed quickly, with high customer satisfaction ratings. We provide clear policy details online, including FAQs and guides, to ensure travellers understand their coverage and can manage policies independently.
Flood Resilience
The Floodmobile initiative delivers UK-wide flood resilience education and resources. We collaborate with communities to provide practical demonstrations and pre- and post-flood guidance. This service aims to protect homes through expert advice, ensuring property owners implement effective flood prevention measures and recovery strategies.
People
James Barclay
Head of Legal Protection
James leads Allianz Legal Protection, driving strategic objectives and ensuring the team remains the market leader in legal expenses insurance through innovative product development and customer-focused solutions.
Steve Rowley
Distribution Manager
Steve oversees sales and distribution of legal expenses products, building partnerships with brokers and insurers to deliver tailored solutions that meet diverse client needs across the UK market.
David White
Underwriting Manager
David manages underwriting operations for BTE and ATE products, focusing on pricing strategy, portfolio management, and maintaining rigorous underwriting governance standards.
Richard Simpkins
Claims Manager
Richard leads claims and operations teams, ensuring efficient processing, adherence to service level agreements, and exceptional customer service for both BTE and ATE insurance claims.
Chris Johnson
Finance Manager
Chris directs financial operations for Allianz Legal Protection, providing critical data analysis and management information to support strategic decision-making and business growth.
Questions
What insurance products do you offer?
We provide car, home, business, travel, pet, and legal protection insurance, along with flood resilience initiatives and specialist cover like equine insurance.
How can I manage my policy online?
Access your Allianz account 24/7 to update details, change payment methods, add drivers, or renew policies using our step-by-step guides and live chat support.
Are your services available 24/7?
Claims support operates 24/7, while live chat is available weekdays 8am-8pm, weekends 9am-5pm, and Sundays 10am-4pm.
What accreditations do you hold?
Our products are Defaqto 5-star rated, Which? Best Buy-awarded, and we maintain 'Excellent' Trustpilot ratings for customer service excellence.
How do I make a claim?
Log in to your account to start a claim 24/7, or call our claims team on 0330 678 5557 for assistance with car, home, or business insurance claims.
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