Business Details
Your Trusted IT Support Partner in Cheltenham
Established to simplify IT solutions for businesses and home users, we specialise in computer repairs, network installations, and comprehensive IT support across Gloucestershire and surrounding areas. Our team delivers tailored services including data recovery, virus removal, and Office 365 configuration, prioritising clear communication and technical expertise. With experience supporting small businesses, charities, and individual users, we combine certified knowledge with practical problem-solving to maintain secure, efficient systems. Our commitment to transparency ensures clients receive cost-effective solutions without unnecessary complexity.Backed by partnerships with industry leaders like Eset, we provide reliable remote and on-site support, ensuring minimal disruption to daily operations. From hardware upgrades to forensic data retrieval, our services address both immediate issues and long-term infrastructure needs. As members of the Federation of Small Businesses, we uphold professional standards while maintaining local accessibility. Our approach focuses on building lasting relationships through consistent, jargon-free assistance, adapting to evolving technological demands.
Services
Computer Repairs
Data Recovery
Virus Removal
Network Installation
Remote Support
Office 365 Setup
Hardware Upgrades
Mobile Device Support
Server Migration
Parental Controls
Highlights and features
- We offer 15+ years of experience in IT support and computer repairs
- Our team provides certified expertise in Office 365 configuration
- We deliver forensic data recovery services with advanced techniques
- Our technicians use Eset Protect antivirus technologies for security
- We serve Gloucestershire, Wiltshire, and Worcestershire with local knowledge
What people say
Exceptional IT support
Personable and efficient
Quick problem resolution
Trustworthy service
Expert knowledge
Services
Computer Repairs
We diagnose and repair desktops and laptops, including screen replacements, hard drive recovery, and motherboard repairs. Our technicians handle hardware failures and software issues with minimal downtime. Servicing both Windows and Apple devices for businesses and home users.
Data Recovery
Specialising in recovering lost files from damaged drives, USBs, and portable storage. We use forensic techniques to retrieve deleted data and repair physically damaged media. Services include emergency recovery for critical business systems.
Virus Removal
We eliminate viruses, spyware, and ransomware using Eset Protect antivirus solutions. Our process includes system scanning, threat removal, and security reinforcement. We provide ongoing protection recommendations to prevent future infections.
Remote Support
Instant technical help through secure ISL Online connections. We troubleshoot software issues, configure settings, and resolve network problems remotely. Available for Windows, Mac, and mobile devices with real-time screen sharing.
Network Installation
Design and implementation of wired and wireless networks. We handle cabling infrastructure, server setup, and secure remote access solutions. Services include network expansion, VoIP telephony, and site-to-site connectivity for businesses.
Questions
What areas do you cover for on-site services?
We provide on-site support across Gloucestershire, including Cheltenham, Gloucester, and Tewkesbury, with additional coverage in Wiltshire and Worcestershire.
Can you help with both business and personal IT issues?
Yes, we support small businesses, charities, and home users with services ranging from network infrastructure to individual device repairs.
Do you offer emergency computer repairs?
We prioritise urgent cases and aim to respond promptly to critical system failures affecting business operations.
What antivirus solutions do you use?
We utilise Eset Protect Antivirus technologies for comprehensive threat detection, prevention, and removal across all devices.
Can you assist with Office 365 setup?
Yes, we configure Office 365 personal and business accounts, including email integration and cloud storage setup.
Do you provide remote support options?
Yes, we offer secure remote assistance through ISL Online for quick resolution of software and configuration issues.
