Business Details
Professional Carpet, Upholstery & Hard Floor Cleaning Services
In Depth, established over two decades, is a family-owned business renowned for its exceptional carpet, upholstery, and hard floor cleaning services. Based in Shrewsbury, we utilise the Truckmount Hot Water Extraction System, the most advanced method available, ensuring thorough cleaning and rapid drying. Our team holds Senior Member status with the NCCA and is Trust Mark accredited, reflecting our commitment to professionalism and quality.We serve residential and commercial clients across Shropshire, including Telford, Oswestry, and Ludlow, prioritising environmentally safe products and complete customer satisfaction. With 5-star reviews and a focus on innovation, we deliver results that exceed expectations, backed by 20 years of industry expertise.
Services
Carpets
Upholstery
Fine Rugs
Natural Stone & Tile
Commercial Cleaning
Highlights and features
- 20 years of expertise in carpet and upholstery restoration
- Truckmount system removes 20x more dirt than portable machines
- Environmentally safe, non-toxic cleaning solutions
- NCCA Senior Member with Trust Mark accreditation
- 5-star reviews for reliability and exceptional results
Associations and certifications
- NCCA
- Trust Mark
- IICRC
What people say
Fantastic results
Professional and reliable
Excellent service
Brand new appearance
Highly recommend
Services
Carpets
Our Truckmount Hot Water Extraction system deeply cleans carpets, removing bacteria and stains with 20x more power than portable machines. Non-detergent solutions ensure no sticky residues, prolonging cleanliness. Ideal for residential and commercial properties, carpets dry within 1-3 hours, leaving them revitalised and odour-free.
Upholstery
Professional upholstery cleaning restores sofas and chairs using hot water extraction and eco-friendly solutions. The process removes deep-seated dirt without damaging fabrics, ensuring rapid drying and stain protection. Clients praise the service for reviving furniture to 'like new' condition while maintaining safety for pets and children.
Natural Stone & Tile
Specialised stone and tile cleaning includes sealing and polishing to rejuvenate dulled surfaces. High-powered extraction removes grime without abrasive residues, enhancing longevity. Commercial and residential clients report floors looking 'brand new' after treatment, with visible improvements in appearance and hygiene.
Commercial Cleaning
Tailored cleaning programs for offices, showrooms, and retail spaces use BSI PAS86 standards. Truckmount systems ensure minimal disruption, with low-moisture options for quick turnaround. Businesses highlight improved aesthetics, health benefits, and cost savings from extended flooring lifespans as key advantages.
Fine Rugs
Fine rug cleaning combines gentle yet effective techniques to preserve delicate fibres. The process includes dry soil removal, spot treatment, and Truckmount extraction, ensuring thorough cleaning without damage. Clients note significant improvements in appearance and longevity, with rugs maintained in optimal condition.
People
Chris Phillips
Owner/Director
Chris Phillips, owner of In Depth, has over 20 years of experience in professional cleaning. Recognised for his attention to detail and customer-centric approach, he holds NCCA Senior Membership and Trust Mark accreditation. Clients consistently praise his reliability, expertise, and commitment to delivering exceptional results.
Questions
What areas do you cover?
We serve Shrewsbury, Telford, Oswestry, Church Stretton, Bridgnorth, Ludlow, Market Drayton, and surrounding Shropshire areas for residential and commercial cleaning.
Are your cleaning methods safe for children and pets?
Yes, we use non-detergent, environmentally safe solutions that are non-toxic and leave no sticky residues, ensuring safety for children, pets, and allergy sufferers.
How often should carpets be professionally cleaned?
Carpet manufacturers recommend cleaning every 12-18 months. Regular professional cleaning removes bacteria and extends carpet lifespan while maintaining appearance and hygiene.
What accreditations do you hold?
We are Senior Members of the NCCA, Trust Mark accredited, and trained by the IICRC. These certifications reflect our commitment to industry standards and continuous professional development.
Do you offer free quotations?
Yes, we provide free, no-obligation surveys and quotations. The initial assessment includes material checks and spot treatment plans to ensure accurate pricing with no hidden extras.
How long does the cleaning process take?
Drying times vary: carpets and upholstery take 1-3 hours, while low-moisture options dry within an hour. Our efficient Truckmount system minimises disruption for residential and commercial clients.
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