Business Details
20 Years
experience
Expert Commercial Cleaning Services in the West Midlands
Established in 2006, Prime Facility Services has grown to become a trusted provider of commercial and industrial cleaning solutions across the West Midlands. With over 20 years of combined experience in the sector, our team delivers tailored services to diverse sectors including healthcare, education, manufacturing, and social housing. We maintain ISO 9001 and 14001 accreditations, alongside Safecontractor, IPAF, and IOSH certifications, ensuring rigorous quality and safety standards. Our owner-managed structure eliminates bureaucratic layers, enabling swift problem resolution and direct communication. By investing in staff training and local employment, we combine regional expertise with national capabilities, serving clients from Shropshire to London. Our commitment to continuous improvement and client-centric approach has earned 98% customer satisfaction and 96% employee retention rates.
Services
Commercial Office Cleaning
Industrial Cleaning
Specialist Deep Cleaning
High Level Cleaning
Warehouse Cleaning
Healthcare Cleaning
School Cleaning
Environmental Decontamination
Graffiti Removal
Groundcare Maintenance
Served areas
- Midlands
Details
- Year established: 2006
- Employees: 40
Highlights and features
- Owner-managed business with direct accountability
- Locally employed teams serving West Midlands communities
- Six days annual training per manager for service excellence
- Fully qualified staff with ISO and industry certifications
- 96% employee retention ensuring service continuity
Associations and certifications
- ISO 9001
- ISO 14001
- Safecontractor
- IPAF
- IOSH
What people say
Reliable, diligent and flexible
Excellent value for money
Consistently high standards
Quick problem resolution
Dedicated to detail
Services
Commercial Office Cleaning
Our commercial office cleaning service maintains pristine work environments through scheduled deep cleaning and daily maintenance. We focus on high-traffic areas, hygiene-critical zones, and specialist floor treatments. Clients benefit from consistent standards across multiple sites with minimal disruption to operations.
Industrial Cleaning
Specialist industrial cleaning addresses manufacturing facilities' complex requirements, including machinery degreasing, warehouse sanitation, and compliance with health & safety regulations. Our trained teams use appropriate equipment to maintain operational efficiency and safety standards.
Specialist Deep Cleaning
Targeted deep cleaning services tackle challenging environments like commercial kitchens, post-construction debris, and infection control scenarios. We employ advanced techniques including dry ice blasting and high-pressure washing to restore optimal cleanliness levels in demanding situations.
High Level Cleaning
Our IPAF-certified operatives perform safe high-level cleaning of ceilings, lighting fixtures, and industrial structures using MEWPs and harness systems. This service maintains safety compliance while preserving building aesthetics in large commercial spaces.
Environmental Decontamination
Professional environmental decontamination services address biohazard remediation, flood damage recovery, and infectious disease control. We follow strict protocols to ensure safe, thorough cleaning of contaminated spaces while adhering to public health guidelines.
Questions
What areas do you cover?
We serve Shropshire, Staffordshire, West Midlands, and surrounding regions including Birmingham, Coventry, and Wolverhampton, with national deployment capabilities.
Are your staff qualified?
All staff hold relevant certifications including ISO, IPAF, and IOSH standards, with annual training to maintain professional excellence.
What sectors do you work with?
We service healthcare, education, manufacturing, automotive, social housing, and commercial sectors with tailored cleaning solutions.
How do you ensure service quality?
Through ISO 9001-certified processes, regular audits, 6 days annual training per manager, and direct owner management oversight.
Can you handle large contracts?
Yes, we currently manage contracts up to £1m+ annually, including multi-site operations across the UK.
What accreditations do you hold?
We maintain ISO 9001, ISO 14001, Safecontractor, IPAF, and IOSH certifications demonstrating our quality and safety commitments.
Reviews (3)
Alex Huynh
Feb 18, 2022
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Prime Facility Services provide an exceptional cleaning service. Their team is very thorough and professional. I would highly recommend their services if you need cleaning.
Brad Morgan
Feb 18, 2022
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I used Prime Facility Services when I left my old house and needed it cleaning for the landlord, and I'm so glad I did. Terrific job from top to bottom. Saved me a lot of time and stress, great job at a great price.
Robert Stoubos
Oct 06, 2020
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Prime complete a very thorough deep clean of our offices and premises every month to ensure that we are Covid and germ free. Very happy with their services