Business Details
Trusted Property Experts in Salisbury
Bassets Property Services is an award-winning, family-run estate agency established to deliver exceptional property services across Salisbury, Amesbury, Andover, Fordingbridge, and surrounding areas. Founded on principles of integrity, transparency, and customer-centric service, the company has grown to become the leading lettings specialist in the region. Our team, led by directors Stuart and Maryam Calvert, combines decades of local expertise with a commitment to innovation, offering fully managed letting solutions, tenant find services, and property sales. Recognised for excellence through multiple industry awards, we prioritise clear communication, no hidden fees, and tailored support for landlords, tenants, and contractors.Our reputation for fairness and reliability has fostered strong client loyalty, with over 90% of business stemming from recommendations and repeat clients. With a focus on community engagement and continuous improvement, we maintain partnerships with local organisations, including Salisbury Hospice Charity, while adhering to rigorous professional standards such as ARLA Propertymark membership and Client Money Protection. Our investment in technology, including virtual valuations and 3D property tours, ensures a seamless experience for modern property transactions.
Services
Property Letting
Sales
Fully Managed Services
Tenant Find
Landlord Services
Highlights and features
- Award-winning lettings specialists with 15+ years of local expertise
- Fully managed services with transparent, no-hidden-fee pricing
- ARLA Propertymark accredited for industry-leading standards
- Dedicated team with in-depth knowledge of Wiltshire property markets
- Proven track record of 95% client retention through exceptional service
Associations and certifications
- ARLA Propertymark
- Client Money Protection (CMP)
What people say
Outstanding communication
Quick tenant placement
No hidden fees
Professional team
Stress-free process
Services
Property Letting
Our property letting service connects landlords with quality tenants through rigorous referencing and marketing strategies. We handle viewings, negotiations, and tenancy agreements while ensuring compliance with evolving legislation. Landlords benefit from timely rent collection and dedicated property management support throughout the tenancy period.
Fully Managed Services
Our comprehensive management service covers every aspect of property maintenance and tenant relations. From routine inspections to emergency repairs, we act as intermediaries between landlords and tenants. This includes handling maintenance requests, conducting regular property checks, and ensuring all legal obligations are met throughout the tenancy.
Tenant Find
The tenant find service locates qualified renters for vacant properties through targeted marketing and thorough background checks. We conduct viewings, assess applications, and verify financial stability while maintaining communication with both parties. This service ensures landlords secure reliable tenants quickly while minimising void periods.
Sales
Our sales team specialises in residential property transactions across Wiltshire. We provide accurate valuations, professional photography, and multi-channel marketing to maximise exposure. The process includes negotiating offers, coordinating surveys, and guiding clients through completion while maintaining transparent communication at every stage.
Landlord Services
We offer tailored support for property investors including market analysis, rental yield assessments, and compliance guidance. Our services cover tax considerations, buy-to-let advice, and portfolio management strategies. Landlords receive regular updates on market trends and regulatory changes affecting their investments.
People
Stuart Calvert
Director
With over 20 years' experience in property sales and lettings, Stuart oversees Northwood's operations across multiple branches. His expertise in estate management and client relations has driven the company's growth since joining in 2005.
Maryam Calvert
Director
Holding a Level 4 Diploma in Residential Lettings, Maryam manages the Salisbury office and focuses on customer service excellence. She has built the lettings division into the region's number one agency through innovative practices since 2005.
Luke Russell
Branch Manager
As Branch Manager since 2022, Luke leverages 7 years of local property market knowledge to lead the lettings team. He specialises in matching tenants with suitable properties while maintaining strong landlord relationships across Salisbury.
Pari Shamspour
Assistant Manager
With a background in management and customer service, Pari provides expert property management support. She has developed specialist knowledge in tenancy compliance and landlord communication since joining in 2019.
Ginny Otton
Senior Property Manager
Managing over 140 properties across Wiltshire, Ginny specialises in maintenance coordination and tenant relations. Her problem-solving approach ensures swift resolution of property issues while maintaining high client satisfaction levels since 2023.
Questions
What areas do you cover for property services?
We operate across Salisbury, Amesbury, Andover, Fordingbridge, and surrounding Wiltshire areas with local market expertise.
What fees do you charge for landlord services?
We maintain full transparency with no hidden fees - all charges are clearly outlined in our service agreements.
How quickly do you typically find tenants?
Our average time to let is 9 days, with some properties securing tenants within 48 hours of listing.
Are you ARLA Propertymark accredited?
Yes, we are proud members of ARLA Propertymark and maintain Client Money Protection for client security.
Can I schedule a virtual property valuation?
We offer both virtual and in-person valuations with no obligation, available at your convenience.
How do you handle property maintenance issues?
Our dedicated maintenance team responds promptly to resolve issues, keeping both landlords and tenants informed throughout the process.
