Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Devon
Torbay IT Complete Computer Services is an established IT managed service provider based in South Devon, delivering comprehensive technology solutions since 2004. We specialise in managed IT support, cloud services, connectivity, and VoIP phone systems tailored to businesses and charities with 2-200 employees. Our approach combines responsive service delivery, certified technical expertise, and ethical responsibility to ensure operational efficiency and cybersecurity.With two regional offices in Newton Abbot and Dartmouth, we provide proactive system monitoring, 24/7 emergency support, and scalable IT infrastructure solutions. Our team of experienced professionals prioritises local engagement while maintaining national service standards through continuous innovation and client-focused strategies.
Services
Managed IT Support
Cloud Services
Phone Systems
Network Connectivity
Cybersecurity
Details
- Year established: 2004
Highlights and features
- Experienced team with 20+ years' combined industry expertise
- 24/7 emergency IT support available
- Proactive system monitoring included as standard
- ISO 27001-compliant cybersecurity frameworks
- Locally-based support with national service standards
What people say
Highly recommend
Exceptional service
Great place to work
Fast and professional
Excellent advice
Services
Managed IT Support
Comprehensive IT infrastructure management including helpdesk support, system monitoring, and cloud integration. Our certified engineers provide proactive maintenance and rapid incident resolution for businesses requiring consistent operational uptime. Services scale seamlessly from 2 to 200 users with transparent pricing structures.
Cloud Services
Microsoft 365 integration, domain management, and secure hosting solutions. We implement scalable cloud environments with enterprise-grade security protocols while maintaining seamless compatibility with existing IT systems across multiple business locations.
Phone Systems
Custom cloud-based telephone systems with mobile integration and intelligent call handling. Features include voicemail transcription, IVR menus, and Microsoft Teams compatibility, supported by professional installation and ongoing technical support.
Network Connectivity
Fibre optic network design, Wi-Fi infrastructure, and multi-site connectivity solutions. We optimise internet performance with load-balanced routers and provide resilient connectivity options for businesses in low-signal areas.
Cybersecurity
Comprehensive security frameworks including network monitoring, access controls, and threat prevention systems. Our approach combines ISO 27001-aligned protocols with staff training to safeguard sensitive business data against evolving cyber threats.
People
Mike
Director
Co-founder with 18 years' IT management experience, specialising in strategic technology planning and business process optimisation while maintaining team wellbeing initiatives.
John
Director
Technical director overseeing service delivery standards, with expertise in network architecture and cybersecurity frameworks, promoting continuous staff development programs.
Paul
Senior Technician
Experienced hardware specialist known for rapid problem resolution and client communication, with particular expertise in Apple device diagnostics and repair services.
Nathan
Lead Engineer
Certified cloud solutions architect providing expert Microsoft 365 implementation and integration services, supporting business digital transformation initiatives.
Patrick
Support Engineer
Helpdesk team leader delivering prompt technical assistance with focus on user training and system optimisation for improved business productivity.
Questions
What areas do you cover?
We operate across Devon with primary offices in Newton Abbot and Dartmouth, serving businesses throughout the South West region.
Do you offer emergency support?
Yes, our 24/7 emergency service resolves critical IT issues within hours, with guaranteed response times for contract clients.
What business sizes do you support?
Our scalable solutions cater to organisations with 2-200 employees, from small businesses to large charities.
Are your engineers certified?
All technicians hold industry-recognised certifications including Microsoft, CompTIA, and Cisco accreditations.
Can you help with cloud migration?
Yes, we specialise in secure Microsoft 365 migration with minimal business disruption and ongoing support.
How quickly do you respond to issues?
Most critical issues receive initial response within 30 minutes, with resolution typically achieved within 4 hours.
