Business Details
19 Years
experience
Emergency
services
Trusted IT Support for UK Start-Ups and SMBs
Founded in 2007, Kimbley Computer Services has evolved from a residential tech support business into one of the UK's most responsive Google-focused IT support providers. Our team delivers proactive IT solutions designed to prevent disruptions while enabling businesses to leverage technology for growth. Specialising in Google Workspace since 2012, we combine decades of technical expertise with instant support to help UK start-ups, scale-ups, and SMBs maintain productivity through reliable, secure systems.Our approach integrates AI adoption, cybersecurity, and 24/7 system monitoring to future-proof IT infrastructure. With a client-centric philosophy, we provide unlimited support, fast message-based assistance, and on-site visits when required. Our all-in-one package includes productivity tools, daily cloud backups, and Cyber Essentials certification support, ensuring businesses benefit from comprehensive IT management without hidden fees.
Services
IT support
Cybersecurity
Google Workspace management
AI integration
24/7 system monitoring
Cloud backups
Compliance support
On-site assistance
Details
- Year established: 2007
Highlights and features
- We've specialised in Google Workspace since 2012 with proven expertise
- Our 24/7 system monitoring prevents 90% of potential IT issues
- Cyber Essentials certified with step-by-step compliance support
- Instant message-based help available alongside on-site technicians
- Unlimited IT support with transparent, fixed monthly pricing
Associations and certifications
- Cyber Essentials
What people say
Instant problem resolution
Proactive system monitoring
Expert Google Workspace knowledge
Reliable 24/7 support
Transparent pricing
Services
IT support
Our IT support delivers instant technical help through message-based communication and on-site visits. Businesses benefit from unlimited assistance with system maintenance, troubleshooting, and emergency repairs. With 24/7 monitoring and rapid response times, we ensure minimal disruption to operations while maintaining secure, up-to-date infrastructure.
Cybersecurity
Comprehensive cybersecurity solutions protect business data through advanced threat detection and access controls. Our services include phishing filters, multi-factor authentication, and Cyber Essentials certification support. Daily backups and secure device policies ensure business continuity while maintaining compliance with industry standards for data protection.
Google Workspace management
Specialist Google Workspace management optimises business productivity through integrated tools. We configure Gmail, Drive, Calendar, and Meet with AI-enhanced features for automation. Our team ensures seamless collaboration, secure file sharing, and continuous system improvements to maximise the platform's business capabilities.
AI integration
AI integration enhances productivity through Gemini-powered automation within Google Workspace. Businesses benefit from intelligent document drafting, data analysis, and workflow optimisation while maintaining strict data security protocols. Our implementation ensures safe, efficient use of AI tools to reduce repetitive tasks and improve decision-making processes.
24/7 system monitoring
Continuous system monitoring identifies potential issues before they cause disruption. Our proactive approach includes real-time alerts, automatic updates, and performance optimisation to maintain 99.9% system uptime. This preventive strategy reduces emergency repairs while ensuring businesses operate with maximum technical reliability and security.
People
James Kimbley
Founder
James founded Kimbley Computer Services in 2007 after identifying gaps in business IT support. With over 15 years' experience, he leads strategic development focusing on AI adoption and future-proof IT solutions that help businesses grow securely.
Kyle Heath
Co-Founder
Kyle combines technical expertise with empathetic support to help small businesses overcome IT challenges. With 12 years' experience, he ensures clients receive practical solutions and clear communication that builds confidence in their technology infrastructure.
Maisie Laing
Finance
Maisie manages financial operations with precision and transparency. Her expertise ensures the company maintains sustainable growth while delivering value-driven IT solutions that meet evolving business requirements.
Kai Bains
Operations
Kai oversees operational efficiency across IT support services. With a focus on process optimisation, he ensures timely delivery of technical solutions while maintaining high standards for client satisfaction and service reliability.
Zain Baily
Operations
Zain supports operational excellence through effective resource management and service coordination. His work ensures consistent delivery of technical support while maintaining alignment with the company's client-centric service standards.
Questions
What IT support services do you offer for small businesses?
We provide comprehensive IT support including 24/7 system monitoring, cybersecurity, Google Workspace management, AI integration, cloud backups, and on-site assistance tailored to UK start-ups and SMBs.
How does your pricing work?
Our pricing is £100 per team member per month (ex VAT) with volume discounts. This includes all services with no hidden fees, ensuring predictable IT costs for growing businesses.
Are you Cyber Essentials certified?
Yes, we hold Cyber Essentials certification and provide step-by-step guidance to help clients achieve and maintain this important security accreditation.
How quickly do you respond to IT issues?
We guarantee instant message responses with technical resolution typically within minutes. Emergency on-site support is available when required to minimise business disruption.
Can you help with Google Workspace implementation?
As Google Workspace specialists since 2012, we provide complete implementation, configuration, and optimisation services to maximise productivity and security for business clients.
What happens during the initial video consultation?
The 20-40 minute consultation lets us understand your business needs while demonstrating how our IT support can improve productivity, security, and technical reliability.
Videos
