Business Details
29 Years
experience
Trusted Computer Repairs & IT Services in Carlisle
Established in 1997, DTec Computers is a family-run computer shop operating from Carlisle and Penrith. Our business focuses on providing high-quality computer systems, competitive pricing, and exceptional after-sales service, supported by a team of experienced technicians. We specialise in computer and laptop repairs, CCTV installations, WiFi solutions, and IT support, serving both domestic and commercial clients across Cumbria and Southwest Scotland. Our commitment to jargon-free advice, lifetime technical support, and same-day repairs has earned us a reputation built on trust and reliability. With over 25 years of industry experience, we combine technical expertise with customer-centric service, offering products like gaming PCs, monitors, and networking equipment alongside tailored repair solutions.Our workshops are equipped to handle complex repairs, including motherboard-level fixes and HDMI port replacements, while our remote support services ensure ongoing client assistance. We prioritise transparency, offering clear pricing and no hidden fees, and maintain strong community ties through repeat business and word-of-mouth recommendations. Our teams dedication to continuous learning ensures we stay at the forefront of technological advancements, delivering reliable solutions that meet evolving customer needs.
Services
Computer Repair
Laptop Repair
CCTV Installation
WiFi Installation
Console Repair
Starlink Installation
Onsite Repairs
Printer Services
Networking Solutions
Gaming PC Sales
Details
- Year established: 1997
Highlights and features
- We offer same-day computer repairs with over 25 years of local experience.
- Our qualified technicians provide board-level repairs and CCTV installations.
- We guarantee lifetime technical support with every product purchased.
- Our price-match promise ensures competitive pricing on all services.
- We serve Cumbria and Southwest Scotland with reliable, customer-focused solutions.
What people say
Quick diagnosis
Excellent customer service
Fast turnaround
Helpful staff
Reliable repairs
Services
Computer Repair
Our computer repair service addresses hardware and software issues for desktops and laptops. We offer same-day repairs, motherboard-level fixes, and virus removal. Customers benefit from expert diagnostics and transparent pricing, with most repairs completed while-you-wait. Our technicians use genuine parts and provide a 12-month guarantee.
CCTV Installation
We install high-resolution IP-based CCTV systems for homes and businesses. Our service includes cable concealment, mobile app integration, and system configuration. Clients receive tailored security solutions with remote monitoring capabilities, ensuring property safety across Cumbria and Southwest Scotland. Systems support 4K/8K resolution and adaptive sync features.
WiFi Installation
Our WiFi installation service resolves signal blackspots using mesh networks or cabled access points. We provide outdoor coverage, building-to-building links, and 4G router solutions for rural areas. Customers gain stable connectivity for smart devices, CCTV, and business operations, with options for weatherproof external installations.
Console Repair
Specialising in PlayStation and Xbox 360 repairs, we replace HDMI ports and faulty components. Our technicians use stocked parts for quick turnarounds, typically completing repairs within 24-48 hours. Services include power socket fixes and board-level diagnostics, supported by a price-match guarantee for competitive pricing.
Starlink Installation
We offer professional Starlink dish mounting and network configuration. Services include line-of-sight assessments, secure installations, and signal optimisation. Customers in rural Cumbria gain high-speed satellite internet with low latency, ideal for remote work and streaming. Our team ensures compliance with local regulations during installation.
Questions
Do you offer same-day computer repairs?
Yes, we provide same-day repairs for most issues, including screen replacements and virus removals.
Can you install CCTV systems in rural areas?
Yes, we cover rural Cumbria and Southwest Scotland with IP-based CCTV systems and remote monitoring.
Do you repair gaming consoles?
Yes, we specialise in PlayStation and Xbox 360 repairs, including HDMI port replacements.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and cash-on-delivery for all products and services.
Are your technicians qualified?
Yes, our team includes experienced PC repair specialists with over 25 years of combined industry expertise.
Do you provide WiFi solutions for large properties?
Yes, we install mesh networks and outdoor access points to eliminate signal blackspots in large homes.
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