Business Details
25 Years
experience
Your Trusted IT Partner in Redditch
Established in 2001, Fait UK has built a reputation as a trusted IT solutions provider serving businesses across the UK. Our team of experienced professionals specialises in delivering tailored IT support, cloud solutions, and cybersecurity services designed to meet the unique needs of modern organisations. With decades of combined industry expertise, we pride ourselves on combining technical proficiency with a client-centric approach, ensuring seamless integration of technology into our clients' operations. Our commitment to innovation is evident in our comprehensive range of services, including managed IT support, network health checks, and cyber protection solutions that safeguard businesses against evolving digital threats. We maintain strong relationships with leading technology partners to offer cutting-edge products and infrastructure solutions that empower businesses to thrive in a digital landscape.Our case studies demonstrate successful implementations for clients ranging from legal practices to growing enterprises, highlighting our ability to transform outdated systems into efficient, secure environments. The leadership team brings extensive technical and managerial experience, with a proven track record in delivering complex IT projects and maintaining exceptional customer service standards. We prioritise education and transparency, working closely with clients to develop long-term IT strategies that align with their business objectives while maintaining first-time fix rates and prompt response times.
Services
IT Support
Cloud Solutions
Cybersecurity
Backup Systems
IT Consultancy
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of combined technical expertise from our leadership team
- Our first-time fix approach minimises business disruption
- We provide tailored cybersecurity solutions with proactive threat protection
- Our local Redditch team understands regional business requirements
- We maintain ISO-certified service delivery processes
What people say
Knowledgeable team
Responsive support
Excellent service
Technical expertise
Proactive solutions
Services
IT Support
Our comprehensive IT support packages provide businesses with reliable technical assistance and proactive system maintenance. We offer tailored solutions to address hardware and software issues, network optimisation, and day-to-day technology challenges. Our experienced engineers deliver prompt resolution of technical problems while implementing preventive measures to minimise future disruptions, ensuring smooth business operations.
Cloud Solutions
We specialise in cloud infrastructure implementation and management, helping businesses transition to modern cloud-based environments. Our solutions include hosted desktops, Office 365 integration, and cloud storage systems that enhance collaboration and data accessibility. We ensure secure cloud migration with ongoing support to maximise the benefits of digital transformation for improved business efficiency.
Cybersecurity
Our cybersecurity services protect businesses from evolving digital threats through multi-layered security strategies. We implement email filtering, multi-factor authentication, and security awareness training to create robust defence systems. Our proactive monitoring and regular security assessments help organisations maintain compliance and prevent data breaches in an increasingly complex threat landscape.
Backup Systems
We provide comprehensive backup solutions with high-availability redundant systems and cloud-based recovery options. Our services ensure business continuity through automated data protection for critical systems, emails, and digital assets. We implement customised backup strategies with rapid recovery capabilities to safeguard against data loss from cyber attacks or technical failures.
IT Consultancy
Our consultancy services help businesses develop effective IT strategies aligned with their operational goals. We conduct network health checks, assess technology requirements, and recommend fit-for-purpose solutions. From infrastructure upgrades to digital transformation planning, our experts provide guidance on technology investments that enhance productivity and support long-term business growth.
People
Steve Finley
Managing Director
With decades of industry experience, Steve specialises in understanding business technology needs and delivering effective solutions. He leads strategic decision-making while maintaining a strong focus on customer satisfaction and service excellence.
Darren Mernagh
Technical Director
Boasting over 30 years in IT, Darren oversees technical operations and team development. His expertise spans infrastructure management, customer support, and implementing innovative technology solutions for business clients.
Ben Glover
Technical Services Manager
Ben manages technical service delivery, ensuring efficient implementation of IT solutions. He plays a key role in maintaining service standards and coordinating technical resources for client projects.
Kyle Moss
Senior Consultant
As a senior consultant, Kyle provides expert technical advice and implementation support. He works closely with clients to develop customised IT strategies that address specific business requirements.
Sam Rose
Senior Consultant
Sam delivers specialist consultancy services, focusing on technology integration and system optimisation. His client-focused approach helps businesses maximise the value of their IT investments.
Questions
What IT services does FAIT UK offer?
We provide comprehensive IT support, cloud solutions, cybersecurity services, backup systems, and technical consultancy tailored to business needs.
Do you support businesses outside Redditch?
Yes, while based in Redditch, we serve clients across the UK with both on-site and remote support capabilities.
How do you handle cybersecurity threats?
We implement multi-layered protection including email filtering, MFA, and regular security assessments to prevent cyber attacks.
Can you help with cloud migration?
Yes, our cloud specialists assist with planning, implementation, and ongoing management of cloud infrastructure solutions.
What support hours do you provide?
Our standard support hours are Monday-Friday 8am-5:30pm, with emergency response options available.
Do you offer IT consultancy services?
Yes, we provide strategic IT consultancy including network assessments and technology implementation planning.
