Business Details
23 Years
experience
Reliable Telecom & IT Solutions in Leicester
Fractal Telecom Services has been a trusted partner in telecommunications and IT support since 2003, delivering innovative solutions tailored to businesses and residential customers across the UK. Our expertise lies in hosted VoIP telephone systems, high-speed internet access, and robust IT security services, underpinned by a commitment to simplicity, data protection, and customer-centric flexibility. With over two decades of industry experience, we prioritise cutting-edge technology integration, such as our proprietary Uboss management platform, to ensure seamless scalability and real-time service control.Our 30-day rolling contracts reflect our confidence in service quality, while our proactive approach to cybersecurity and data backup safeguards client operations. As a Leicester-based managed services provider, we combine local expertise with nationwide infrastructure to deliver reliable, future-proof communications solutions without long-term commitments.
Services
Hosted VoIP
Internet Access
Endpoint Security
Data Backup
Business Telephony
Residential Telephone
Non-Geographic Numbers
Cloud Connectivity
IT Support
Uboss Portal
Details
- Year established: 2003
Highlights and features
- We offer 30-day rolling contracts with no long-term commitments
- Our services include real-time provisioning via the Uboss portal
- We provide UK-based support for all telecom and IT solutions
- Our cybersecurity combines endpoint protection and cloud backups
- We guarantee service continuity with flexible scalability options
Services
Hosted VoIP
Our hosted VoIP solutions provide scalable business communications with crystal-clear voice quality and seamless scalability. Businesses can add or remove lines effortlessly while enjoying cost savings compared to traditional phone systems. The service integrates with our Uboss management platform for real-time provisioning and call reporting.
Internet Access
We deliver reliable internet connectivity ranging from ADSL2+ to full fibre FTTP connections with speeds up to 1Gbps. Our services include fixed IP addresses and UK-based support, with flexible contract terms and optional content filtering for business users.
Endpoint Security
Our endpoint security solutions use AI-powered threat detection to protect devices from malware and phishing attacks. The service includes machine learning capabilities for identifying emerging threats and monthly billing options starting at 4.25 per endpoint.
Data Backup
We provide automated data backup solutions combining local and cloud storage for business continuity. Our systems include revision rollback capabilities and encrypted storage, with pricing based on data volume requirements and protection levels.
Uboss Portal
The Uboss platform offers real-time service control through a web interface, enabling users to manage call routing, voicemail settings, and user permissions instantly. It provides 24/7 access to call logs and configuration tools without requiring technical support intervention.
Questions
What telecom solutions do you offer for businesses?
We provide hosted VoIP telephone systems, internet access, and IT security services with flexible 30-day contracts.
How does your 30-day contract work?
Our rolling contracts allow service cancellation with 30 days' notice, with no long-term commitments required.
Do you support existing phone number transfers?
Yes, we offer free number porting with a simple authorisation process and recent bill verification.
What cybersecurity measures do you provide?
We combine endpoint protection software with automated data backup solutions to prevent cyber threats.
How can customers manage their services?
Our Uboss portal enables real-time service management, call reporting, and configuration changes 24/7.
What internet access options are available?
We offer ADSL2+, FTTC, GFast, FTTP, and satellite connections with speeds up to 1Gbps where available.
