Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Intelligent Contact Centre Solutions
Ant Marketing has been delivering innovative customer contact solutions for over 35 years. Our approach combines skilled professionals, accredited processes and cutting-edge technology to create intelligent contact centre services that drive business growth. With multilingual capabilities covering 20+ languages and a client-centric philosophy, we specialise in omnichannel customer engagement across sales, retention and market research.Our Sheffield-based team works as an extension of your business, providing scalable support for lead generation, appointment setting and customer outreach. Backed by industry recognition and client testimonials from sectors including retail, insurance and FMCG, we maintain ISO standards and GDPR compliance while delivering measurable ROI for our partners.
Services
Lead Generation
Appointment Setting
Market Research
Sales Support
Customer Outreach
Omnichannel Customer Experience
BCP Support
Proactive Outreach
International Sectors Support
Details
- Year established: 1989
Highlights and features
- 35+ years' experience in contact centre operations
- Multilingual support covering 20+ languages
- GDPR-compliant processes and ISO-certified practices
- Proven success with major brands in retail and FMCG
- 24/7 customer support with rapid scalability
What people say
Top-notch customer service
Reliable partner for surveys
Positive results with campaigns
Quick to take action
Ultra-reactive team
Services
Lead Generation
Our lead generation services combine UK-based telemarketers with CRM integration to deliver qualified prospects. Using bespoke scripts and automated nurturing, we help businesses in sectors like retail and energy expand their customer base through compliant, data-driven outreach campaigns that deliver measurable ROI.
Appointment Setting
We specialise in securing high-quality appointments through multichannel outreach including phone, LinkedIn and email. Our trained team handles lead qualification and follow-up, with real-time performance tracking enabling clients to focus on closing deals while we manage the prospecting process efficiently.
Omnichannel Customer Experience
Our technology-driven solutions provide seamless customer engagement across voice, chat, email and social media platforms. This approach ensures consistent brand representation while enabling personalised interactions that enhance customer satisfaction and loyalty across multiple industry sectors.
Market Research
We conduct comprehensive market research including international data collection for clients like IHS Markit. Our services cover survey execution, trend analysis and insights generation through structured methodologies that support strategic business decisions with accurate, timely information.
BCP Support
Our business continuity planning services ensure operational resilience through proactive risk management strategies. We help clients maintain critical functions during disruptions by implementing robust contingency plans and supporting rapid recovery processes when unexpected challenges arise.
People
Anthony Hinchliffe
Chief Executive Officer
With extensive industry experience, Anthony leads strategic direction and business growth initiatives while maintaining focus on operational excellence and client satisfaction across all service delivery areas.
Sean Rawlin
Managing Director
Sean oversees day-to-day operations and service delivery, ensuring alignment with company values while driving innovation in contact centre solutions and client relationship management.
John Pemberton
Head of People
Responsible for talent development and employee wellbeing, John leads initiatives that maintain our engaged workforce through training programs and career progression opportunities within the organisation.
Nathaniel Carter
IT Director
Nathaniel manages technology infrastructure and digital transformation projects, ensuring our contact centre solutions remain at the forefront of innovation with cutting-edge communication platforms and security systems.
Marius Remeikis
Senior Business Development Director
With a proven track record in sales leadership, Marius focuses on expanding client relationships and developing strategic partnerships that align with our core competencies in customer engagement solutions.
Questions
Are your services compliant with UK data protection regulations?
Yes, our processes are fully GDPR-compliant and aligned with UK data protection standards for all customer interactions.
Reviews (1)
Eloise Housley
Oct 29, 2021
Report
My experience at Ant has been nothing but positive l started as a call handler and due to the amazing progression opportunities have moved into a managerial role. During my time I have gained so many valuable skills and experiences. Its great to work with such a supportive team in a friendly workplace environment!
