Business Details
Trusted Social Care Services in Scotland
At Crossreach, we have dedicated ourselves to providing compassionate care for individuals of all ages since our founding over 155 years ago. Our person-centred approach empowers people facing diverse challenges, from mental health and substance use to dementia care and family support. As one of Scotland's largest social care providers, we combine deep expertise with a Christian ethos, delivering services through specialist teams in Children and Families, Adult Care, and Older People Services.Our commitment to innovation and quality has transformed thousands of lives, supported by a team of professionals and volunteers who share our vision of helping people live life to the full. We maintain transparency in operations, prioritise client dignity, and continuously adapt to emerging societal needs while upholding our founding values of compassion and service.
Services
Counselling Services
Residential Care
Dementia Support
Substance Use Rehabilitation
Family Wellbeing
Learning Disability Support
Prison Visiting Services
Volunteer Opportunities
Counselling Training
Community Support Groups
Highlights and features
- We have over 155 years of experience in social care provision
- Our person-centred approach empowers individuals to live life fully
- We offer specialist services across 30+ locations in Scotland
- Our Christian ethos guides compassionate care delivery
- We provide evidence-based interventions with measurable outcomes
What people say
Staff are kind and caring
Found support networks
Improved psychological health
Personal growth opportunities
Helped overcome challenges
Services
Counselling Services
We provide professional counselling services addressing emotional support, perinatal mental health, and substance use issues. Our COSCA-accredited counsellors offer one-to-one sessions and creche support for parents. With locations in Edinburgh, Glasgow, Inverness and Moray, our services help clients develop coping strategies and improve psychological wellbeing through evidence-based therapeutic approaches.
Residential Care
Our specialist residential facilities offer support for older people with dementia, adults recovering from substance use, and individuals requiring supported accommodation. Properties like Cameron House in Inverness and Bellfield in Banchory provide safe environments with trained staff delivering person-centred care that maintains dignity while supporting residents' physical, emotional and social needs.
Community Support
We deliver community-based support through day opportunities, creative arts groups, and befriending services. Our community activities help individuals with learning disabilities, mental health challenges, and social isolation build connections and develop skills. Services include gardening projects, creative therapies, and peer support networks that promote independence and social inclusion.
Prison Visiting
Our prison visiting services provide emotional support for families and visitors at Scottish prisons. We offer dedicated visiting spaces, emotional support from trained volunteers, and practical assistance navigating the prison system. The service helps maintain family relationships through challenging times while promoting rehabilitation and reintegration into society.
Volunteering
We offer diverse volunteering opportunities including counselling support, mealtime assistance, creche support, and activity facilitation. Volunteers receive training and supervision while contributing to service delivery across Scotland. Our volunteer programme supports personal development while enhancing the quality of care through additional staffing resources and community engagement.
People
Reverend Susan Brown
Chair of Social Care Council
Reverend Susan Brown leads Crossreach's Church of Scotland Social Care Council, guiding strategic direction while maintaining our Christian ethos. With 25 years' experience in church leadership and social care, she ensures our services align with Christian values while addressing contemporary social challenges through compassionate, practical action.
Dr. Andrew Wilson
Head of Services
Dr. Andrew Wilson oversees service delivery across Scotland's 30+ Crossreach locations. A registered social worker with specialist expertise in dementia care, he has led service innovations that improved outcomes for 28,500 service users in 2024. His leadership focuses on evidence-based practice and quality improvement frameworks.
Sharon Lawson
Regional Manager
Sharon Lawson manages Crossreach's Perth operations, coordinating community support services and outreach programmes. With a background in mental health nursing, she has developed initiatives that achieved 89% client improvement rates in psychological health metrics. She leads training programmes for staff and volunteers across central Scotland.
Questions
What areas do CrossReach services cover?
We operate across Scotland with services in Edinburgh, Glasgow, Inverness, Perth, and surrounding areas. Our 30+ locations include residential care homes, community centres, and outreach programmes.
How can I access CrossReach services?
Contact our Edinburgh head office or local service centres to discuss your needs. Referrals can come from healthcare professionals, social workers, or self-referrals through our website contact forms.
Does CrossReach offer volunteering opportunities?
Yes, we provide diverse volunteering roles including counselling support, mealtime assistance, and activity facilitation. Visit our website for current vacancies and application details.
What makes CrossReach different from other charities?
Our unique combination of Christian ethos, 155-year experience, and person-centred approach creates distinctive care pathways. We maintain high quality standards with measurable outcomes while preserving individual dignity.
How is CrossReach funded?
We receive funding through government contracts, charitable donations, and service user contributions. Your support through donations or fundraising helps sustain and expand our vital services across Scotland.
What training do CrossReach staff receive?
All staff complete specialist training relevant to their roles, with ongoing professional development. Our counsellors hold COSCA-accredited qualifications, and care staff maintain relevant social care certifications.
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