Business Details
21 Years
experience
Award-Winning Digital Marketing Agency in Manchester
We are I-COM, a full-service digital marketing agency based in Manchester. Established in 2005, we specialise in delivering commercial results through cutting-edge strategies in SEO, paid advertising, content marketing, web design, and social media. As an employee-owned business since 2019, our team of specialists is deeply invested in achieving exceptional outcomes for clients. Our approach combines industry expertise with tailored solutions to drive growth, enhance online presence, and meet ROI goals.With a proven track record across sectors like legal, recruitment, and e-commerce, we prioritise long-term partnerships built on trust and collaboration. Our stability, with over half the team having seven+ years tenure, ensures continuity and deep client understanding. Recognised for innovation and client-centricity, we empower businesses to thrive in competitive digital landscapes through strategic, data-driven solutions.
Services
SEO
Paid Advertising
Content Marketing
Web Design
Social Media
Email Marketing
Digital PR
Web Development
Brand Marketing
Details
- Year established: 2005
Highlights and features
- We are an employee-owned agency with a vested interest in client success
- Our team includes certified experts in SEO, paid media, and digital PR
- Proven 60%+ sales growth for clients like W.F. Denny since 2015
- Bespoke strategies tailored to B2B and B2C sectors including legal and e-commerce
- Award-winning approach combining technical expertise with creative execution
What people say
Record year
Ahead of the curve
Great results
Minimum fuss
High praise
Services
SEO
Our SEO specialists enhance organic visibility through technical audits, keyword research, and content optimisation. We focus on improving search rankings to drive targeted traffic and long-term growth. Clients benefit from tailored strategies that adapt to algorithm changes and industry trends.
Paid Advertising
We create data-driven pay-per-click campaigns across Google Ads and social platforms. Our approach maximises ROI through audience targeting, ad copywriting, and continuous performance optimisation for measurable results.
Web Design
Our web design team builds responsive, user-friendly websites aligned with brand objectives. Combining technical expertise with creative design, we deliver sites that improve engagement and convert visitors into customers.
Content Marketing
We develop strategic content plans including blogs, whitepapers, and video to establish authority and nurture leads. Our content drives engagement while supporting SEO and conversion goals.
Digital PR
Our digital PR services focus on building brand authority through media outreach, backlink acquisition, and crisis management. We help clients strengthen online presence and industry credibility.
People
Ravi Bhalla
Managing Director and Founder
With over 15 years in digital marketing, Ravi established I-COM in 2005 and led its transition to employee ownership in 2019, prioritising team investment and client success.
David Walsh
Director of Technology Solutions
Leading technical strategy, David ensures digital solutions align with business goals while representing employee interests on the ownership trust board.
Kate Smith
Client Services Director
With seven+ years at I-COM, Kate manages client relationships and serves as a trustee, ensuring the agency maintains its collaborative, client-focused approach.
Jehan Ranasinghe
Head of Content Marketing
Jehan leads content strategy development, creating engaging campaigns that drive brand awareness and support multi-channel marketing objectives across diverse industries.
Hannah Spelman
Head of SEO
Hannah oversees organic search strategies, combining technical expertise with market insights to deliver sustainable growth for clients in competitive sectors.
Questions
What digital marketing services do you offer?
We provide SEO, paid advertising, content marketing, web design, social media management, email marketing, digital PR, and brand strategy tailored to client needs.
How does your employee-owned structure benefit clients?
Our employee ownership model ensures team members are personally invested in delivering exceptional results, fostering stability, and building long-term partnerships with shared success goals.
Which industries do you specialise in?
We work across legal, recruitment, education, utilities, e-commerce, and built environment sectors, with experience adapting strategies to niche and corporate requirements.
Can you show examples of past successes?
Case studies demonstrate 60%+ online sales growth for W.F. Denny and 588% fee increases for JMW Solicitors through targeted digital campaigns and strategic execution.
How do you develop marketing strategies?
We conduct comprehensive audits, collaborate on bespoke plans, and implement data-driven campaigns while maintaining transparent communication throughout the process.
