Business Details
20 Years
experience
Expert Call Handling Services in Ware
Best Reception has been delivering exceptional outsourced reception services since 2006, establishing itself as a trusted partner for businesses across the UK. Our UK-based team of professional receptionists provides tailored call handling solutions, including telephone answering, virtual receptionist services, and virtual call centre support, designed to enhance business communication and customer satisfaction. With offices in Ware, Hertfordshire, we combine cutting-edge technology with a human touch, ensuring every call reflects the professionalism and values of our clients' businesses. Our commitment to staff development, evidenced by our Investors in People accreditation, guarantees a knowledgeable and motivated team dedicated to representing your business with pride.We specialise in integrating with diary management software, offering seamless appointment booking and diary management solutions that streamline operations for healthcare providers, salons, and professional services firms. By prioritising trust, reliability, and continuous improvement, we empower businesses to focus on growth while we handle their critical first point of contact with professionalism and care.
Services
Telephone Answering
Virtual Receptionist
Appointment Booking
Virtual Numbers
Call Centre Services
Local Numbers
Freephone Numbers
Diary Management
Call Diversion
24/7 Support
Details
- Year established: 2006
Highlights and features
- UK-based team with Investors in People accreditation
- Scalable solutions for businesses of all sizes
- Specialist knowledge of diary management software
- 24/7 call handling and appointment booking support
- Proven track record since 2006
Associations and certifications
- Investors in People
What people say
Friendly staff
Efficient service
Helpful and clear
Superb experience
Excellent service
Services
Telephone Answering Service
Our telephone answering service ensures businesses never miss critical calls. UK-based receptionists provide professional call management, message taking, and call transfers. Ideal for small businesses needing reliable support during operational hours. This service maintains your professional image while freeing up internal resources.
Virtual Receptionist
Virtual receptionists manage diary coordination and appointment scheduling. This service integrates with practice management software like Cliniko and Jane. Perfect for healthcare providers and service-based businesses requiring seamless calendar management and client communication.
Virtual Call Centre
Designed for high-volume operations, our virtual call centre handles complex switchboard requirements. Professional receptionists manage multiple lines, department routing, and after-hours support. Suitable for large enterprises needing scalable communication solutions across various business sectors.
Virtual Numbers
Virtual number services provide local presence across UK towns and cities. Businesses can obtain 01, 02, or freephone numbers without physical office locations. Enhances local marketing efforts while maintaining call flexibility through number diversion features.
Diary Management
Specialist diary management integrates with leading practice software. Our team handles appointment booking, rescheduling, and reminders. This service reduces administrative burdens for clinics, salons, and professional services requiring precise calendar coordination.
People
Beth
Trainer
Experienced trainer specialising in staff development and customer service excellence. Mentors new recruits using proven techniques to maintain service standards.
Millie
Receptionist
Dedicated receptionist with expertise in handling high-volume calls. Focuses on delivering exceptional customer interactions while supporting business growth.
Wendy
Recruiter
Talent acquisition specialist prioritising individual potential. Develops recruitment strategies to maintain a skilled and motivated workforce.
Questions
What services does Best Reception offer?
We provide telephone answering, virtual receptionist services, virtual numbers, appointment booking, and call centre solutions tailored to UK businesses.
How much does a call handling package cost?
Our packages start from £69 per month, with custom pricing available for specific business requirements.
Can I keep my existing phone number?
Yes, you can retain your current number while using our call handling services without any additional charges.
Are your receptionists UK-based?
All our receptionists are based in Ware, Hertfordshire, ensuring local knowledge and service quality.
Do you offer a free trial?
We provide a 14-day free trial with no obligation, allowing you to experience our services risk-free.
How quickly can I set up a virtual number?
Virtual numbers can typically be configured within hours, with guaranteed setup within 24 business hours.
