Business Details
19 Years
experience
Emergency
services
Your Trusted IT Partner in Manchester
Established in 2007, Remedian IT Solutions has grown from a small enterprise to one of Manchester's leading IT support providers, serving over 40 businesses and 40 schools. Our proactive approach to IT management ensures seamless operations through tailored cloud solutions, robust cybersecurity measures, and 24/7 network monitoring. With a team of certified professionals, we deliver strategic IT consultancy, hardware maintenance, and compliance solutions that align with evolving business needs. Recognised through multiple industry awards, including the Oldham Business Awards, we combine technical expertise with exceptional customer care. Our partnerships with educational institutions and local organisations demonstrate our commitment to community development. By prioritising data security, business continuity, and cost optimisation, we empower clients to focus on growth while we handle their technological infrastructure.
Services
IT Support
Managed IT Services
Cybersecurity
Cloud Solutions
VOIP Systems
School IT Support
Hardware Maintenance
Penetration Testing
Data Backup
IT Consultancy
Details
- Year established: 2007
Highlights and features
- 16 years of experience delivering enterprise-grade IT solutions
- 24/7 network monitoring and cybersecurity protection
- Cost-effective managed services optimising IT expenses by 30%
- Tailored solutions for businesses and educational institutions
- Proactive communication and strategic technology planning
Associations and certifications
- Cyber Essentials
What people say
Professional and efficient
High level of customer service
Second to none service
Proactive solutions
Fast response
Services
Managed IT Services
Our proactive managed IT services ensure continuous system monitoring and maintenance. We provide 24/7 support for network infrastructure, application management, and cybersecurity threats. Businesses benefit from reduced downtime, compliance with industry standards, and strategic technology planning tailored to operational needs.
Cybersecurity
Comprehensive cybersecurity solutions protect against malware, phishing, and data breaches. We implement Cyber Essentials compliance measures, penetration testing, and staff training programs. Our 3-2-1 backup strategy ensures data recovery resilience while maintaining GDPR compliance for Manchester-based organisations.
Cloud Solutions
Secure cloud migration and management services optimise business operations through Microsoft Azure and Office 365 integration. We provide infrastructure planning, data synchronisation, and hybrid cloud solutions that enhance scalability while maintaining enterprise-grade security protocols for remote and on-premise teams.
IT Consultancy
Expert IT consultancy guides businesses through digital transformation. Our services include infrastructure planning, software selection, and cost optimisation strategies. We deliver tailored technology roadmaps that align with organisational growth while ensuring compliance with evolving industry regulations and cybersecurity standards.
School IT Support
Specialised IT support for schools includes network management, device deployment, and curriculum technology integration. We provide MDM solutions for mobile devices, digital literacy training, and secure learning platforms that enhance educational outcomes while maintaining strict data protection compliance.
People
Dave
Director
Co-founder with 16 years' experience leading enterprise IT solutions for SMEs. Pioneered Remedian IT Solutions's expansion to support 80+ organisations while maintaining focus on proactive technology strategies and client partnerships.
James
Director
Co-founder instrumental in developing Remedian IT Solutions's cybersecurity framework. Oversees technical operations and strategic growth initiatives, ensuring delivery of enterprise-grade IT services to Manchester businesses and educational institutions.
Kelly
Office Manager
Manages day-to-day operations and client communications. Ensures smooth administrative processes while maintaining Remedian IT Solutions's commitment to exceptional customer service standards across all business support functions.
Ellie
Operations Manager
Coordinates technical teams and service delivery schedules. Implements operational efficiencies that maintain 99% client satisfaction rates while overseeing the implementation of new IT infrastructure projects across multiple sectors.
Dawid
Helpdesk Team Leader
Leads remote support operations, managing first-line technical assistance. Ensures rapid response times for IT issues while mentoring junior staff in delivering professional, solution-focused customer support during business hours.
Questions
How does your managed cloud service ensure data security?
We use the 3-2-1 backup method with GDPR-compliant storage across three locations, including offsite encryption, to guarantee secure data recovery and regulatory compliance.
Do you provide 24/7 IT monitoring?
Yes, our round-the-clock network monitoring detects and mitigates threats instantly, ensuring continuous protection for your business-critical systems and data.
What are the benefits of outsourcing IT support?
Cost savings through expert access without recruitment overheads, immediate technical resources, and proactive maintenance that reduces downtime by up to 30% compared to in-house teams.
Can you support growing businesses?
Our scalable solutions adapt to organisational growth, providing infrastructure upgrades, staff training, and technology investments that align with your evolving operational requirements.
What cybersecurity services do you offer?
We provide Cyber Essentials certification support, penetration testing, malware protection, and staff training programs to create comprehensive defence strategies against evolving digital threats.
Do you support remote working environments?
Yes, our hybrid support model combines remote assistance with on-site technicians to maintain productivity across distributed teams while ensuring secure network access and device management.
Reviews (12)
Mark McLoughlin
Dec 01, 2023
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Remedian help us provide exceptional support to our School. Their knowledge and expertise, alongside there flexibility to get involved with any ICT issue provides stability to our Staff and Users. We hope our close partnership can continue well into the future.
John Mcgovern
Aug 26, 2023
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Great company to deal with. They provide support to our company and the IT Staff are very knowledgeable and go the extra yard as and when we ask for help.
Paul Silcock
Jun 04, 2023
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Highly recommend the work carried out for my company was more than amazing. Staff are very friendly and always willing to go above and beyond. Thank you for the continued work
Samantha Clarke
May 22, 2023
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Remedian IT, great service from the team, they go above and beyond. Staff are very friendly and happy to help with any issues we have come across either in person or over the phone. Would highly recommend!
Nigel Cullen
May 06, 2023
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We had a health check done by Remedian. Everything was explained from the beginning what was being done. nothing was rushed and all questioned were answered. Absolutely top notch service and will use again. Thank you
Rachael Elliott
Apr 24, 2023
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The professionalism and the service that Remedian provide is faultless, I couldn't praise them enough. They are efficient, proactive and friendly. I would highly recommend them for all of your IT support needs.
Dan Stanton
Apr 12, 2023
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Remedian were absolutely fantastic, great customer service and solved my problem quickly! Would definitely recommend to anyone requiring IT service.
James Gore
Feb 24, 2023
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We've been using Remedian for our IT support for the last 5 years and have found them to be knowledgeable, efficient and professional. They have provided us an excellent service which I would highly recommend.
Barry Cassidy
Jan 10, 2023
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Have used Remedian for 5 years now and always received brilliant, friendly and unbiased advice and service. They've dug me out of a few computer emergencies and sorted out all of my queries quickly, and at a decent price
Laura
Sep 01, 2022
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Wonderful staff, very friendly and helpful. Worked efficiently and quickly to get us sorted so could continue working. Highly recommend!
Duane Keiran
Jan 19, 2022
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Great bunch of guys, very sound to talk to, no problem too big or small, fast reliable friendly service. Always on time and clean workers, no mess left behind. Fully recommend for any business or schools
Lisa Dempsey
Jan 08, 2016
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Lovely company! Very friendly, helpful and always there ifypu need help!! Would recomend them to any company or school!