Business Details
23 Years
experience
Emergency
services
Supporting the Homeless and Vulnerable in Gloucester
Established in 2003 by founder Mike Curtis, Gloucester City Mission has grown into a vital community organisation serving homeless, vulnerable, and recovering individuals across Gloucester. Our work is rooted in Christian values of compassion and service, delivering practical support through street outreach, day provision, recovery programmes, and community initiatives. With a dedicated team of 11 staff and over 100 volunteers, we combine faith-driven motivation with professional expertise to address both immediate needs and long-term personal transformation.Our strategic focus on Aid, Transformation, and Growth ensures clients receive emergency assistance, faith-led recovery support, and opportunities for personal development. As part of the national British Association of City Missions network, we maintain rigorous safeguarding standards and collaborate with local authorities, healthcare providers, and support agencies to maximise impact. Our commercial kitchen, coffee lounge social enterprise, and therapeutic programmes demonstrate our commitment to innovative, sustainable solutions for social inclusion.
Services
Street Outreach
Homeless Day Provision
Hot Food Service
Recovery Support
Coffee Lounge
Details
- Year established: 2003
Highlights and features
- We operate 5 weekly street outreach teams with trained volunteers
- Our recovery support includes Gloucester's first community-based addiction therapy programme
- We provide employment and training opportunities through our social enterprise coffee lounge
- All volunteers receive enhanced DBS and safeguarding training
- We maintain partnerships with 10+ local support agencies for comprehensive care
What people say
Life-changing recovery support
Welcoming and non-judgmental environment
Consistent meal provision
Dedicated volunteer teams
Effective partnerships
Services
Street Outreach
Our trained volunteers conduct five weekly street patrols providing welfare checks, emergency supplies, and referrals. We distribute hot drinks, food parcels, and connect individuals with essential services. This outreach serves as the first point of contact for many experiencing homelessness.
Homeless Day Provision
A safe space offering showers, clothing, meals, and medical clinics. Clients access housing support, healthcare appointments, and personal development resources. Our staff provide consistent pastoral care and practical assistance for daily living needs.
Recovery Support
Professional-led programmes addressing substance misuse and trauma. Our recovery lead delivers mentoring, group therapy, and employment support. The Rise and Renew programme offers community-based therapeutic interventions for sustained sobriety and personal growth.
Hot Food Service
Nutritious takeaway meals prepared by volunteers. This service reaches 45+ individuals weekly with balanced nutrition. Our kitchen also provides cooking lessons and employment training for those transitioning to permanent housing.
Coffee Lounge
Ethically sourced refreshments in a welcoming environment. This social enterprise creates volunteering and employment opportunities for those with lived experience of homelessness. Featured on BBC Songs of Praise for its community impact.
People
Mike Curtis
Founder
Founded Gloucester City Mission in 2003 with a vision to provide practical Christian outreach. His leadership established the organisation's core values of compassion, dignity, and transformative support for vulnerable individuals.
Louise Mackenzie
General Manager
Oversees daily operations with 11 years' experience in charitable sector management. Leads staff and volunteers in implementing the mission's strategic objectives while maintaining safeguarding standards and community partnerships.
Rev Nick Gleich
Chair of Trustees
Provides spiritual leadership and governance as chair of the board. Ensures organisational alignment with Christian values while overseeing strategic direction and ethical operations across all GCM services.
James
Recovery Lead
Specialises in addiction recovery and trauma-informed care. Developed the Rise and Renew therapy programme, combining counselling with employment support to help clients achieve long-term sobriety and personal development.
Canon Margaret Edwards
Safeguarding Officer
Manages all safeguarding matters with professional ecclesiastical experience. Ensures protection policies meet statutory requirements while providing confidential support for vulnerable adults accessing GCM services.
Questions
What areas do you serve?
We primarily serve Gloucester City Centre and surrounding Gloucestershire areas.
Do you offer emergency accommodation?
While we don't provide overnight accommodation, we connect individuals with local housing services and 'crash pads' during daytime hours.
How can I refer someone for help?
Use Streetlink for rough sleepers or contact our office during opening hours for local referrals.
Are your services faith-based?
Our organisation is Christian, but all services are available to anyone regardless of faith or background.
Can I volunteer without religious affiliation?
Yes, we welcome volunteers from all backgrounds who support our mission of unconditional care.
Do you accept corporate donations?
Yes, we welcome corporate partnerships and workplace volunteering opportunities.
