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5 Years
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Emergency
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Expert Debt Advice and Solutions in Malvern
Spencer Hayes is a UK-based debt advice service dedicated to empowering individuals to overcome financial challenges. Founded by Scott Nelson, a debt expert with extensive industry experience, we provide free resources including articles, videos, letter templates, and tools to help people understand debt solutions like Debt Management Plans, Individual Voluntary Arrangements, and Debt Relief Orders. Our team collaborates with The Debt Advice Service to offer tailored guidance, prioritising transparency and client well-being. With over 1,300 five-star reviews, we combine professional expertise with personal experience to deliver trustworthy support.

Our partnerships with FCA-regulated providers ensure compliance with industry standards, while our educational content helps clients make informed decisions. We operate with integrity, focusing on long-term financial stability rather than short-term fixes. Our mission is to demystify debt management through accessible, jargon-free advice, helping clients regain control of their finances. By offering free initial assessments and connecting clients with accredited professionals, we maintain our commitment to ethical, client-centric service delivery.
Services
Debt Management Plan Individual Voluntary Arrangement Debt Relief Order Debt Consolidation Equity Release
Details
  • Year established: 2021
Highlights and features
  • We provide free debt resources and assessments with no upfront costs
  • Our team includes FCA-authorised partners and experienced debt specialists
  • We collaborate with The Debt Advice Service, a leading IVA provider
  • We offer educational content developed by industry experts like Scott Nelson
  • Our approach prioritises long-term financial stability over temporary fixes
Associations and certifications
  • FCA
  • ICO
  • Trademark UK00003340161
What people say
Peace of mind Professional service Transformative guidance Constant support Financial freedom
Services
Debt Management Plan
A Debt Management Plan helps manage unsecured debts through affordable monthly payments. We negotiate with creditors to freeze interest and charges while you repay at your own pace. This solution suits those with multiple debts who need temporary relief without formal insolvency.
Individual Voluntary Arrangement
An Individual Voluntary Arrangement consolidates unsecured debts into one monthly payment. This formal solution requires creditor approval and is supervised by an insolvency practitioner. It offers debt write-off potential while protecting assets from bailiffs.
Debt Relief Order
A Debt Relief Order provides debt write-off for those with limited income and assets. This formal solution freezes debts for 12 months, after which remaining balances are cancelled. It's ideal for individuals with less than 30,000 in qualifying debts and minimal disposable income.
Debt Consolidation
Debt Consolidation combines multiple debts into a single loan payment. We help clients compare secured and unsecured options to simplify repayments. This solution works best for those with good credit scores seeking lower interest rates.
Equity Release
Equity Release converts home value into tax-free cash while retaining residency. We connect clients with FCA-regulated providers for lifetime mortgages or home reversion plans. This solution suits homeowners aged 55+ needing debt relief without monthly repayments.
People
Scott Nelson
Founder
Scott Nelson founded Spencer Hayes after personal debt struggles. With experience from 118 118 Money and NewDay, he specialises in accessible debt solutions. His mission is to provide practical resources for financial recovery.
Questions
Can I get free debt advice?
Yes, MoneyNerd provides free debt resources and assessments. We connect clients with FCA-regulated partners for tailored solutions without upfront fees.
What debt solutions do you offer?
We cover Debt Management Plans, IVAs, Debt Relief Orders, and consolidation loans. Our resources help compare options based on individual circumstances.
How do I start debt resolution?
Complete our free online debt form to receive personalised options. Our team will connect you with accredited advisors for next steps.
Are your services regulated?
Yes, our partners are FCA-authorised. MoneyNerd works with regulated debt counsellors and insolvency practitioners to ensure compliance with industry standards.
Can you help with bailiff issues?
We provide guidance on bailiff rights and debt collection rules. Our resources help clients understand legal protections and negotiate with creditors.
Do you offer emergency debt help?
Yes, our free debt assessment prioritises urgent cases. We connect clients with emergency support services and budgeting resources for immediate relief.