Penvale Park Medical Centre

We always try to supply the finest services possible, but there may be times when you feel this has not happened. The following information explains our in-house complaints procedure, drawn up to reply to patient grievances. Our practice procedure is not capable to cope with any questions of legal liability or compensation. Nonetheless, we hope you'll use it to enables us to look into and, if necessary, correct any problems that you have identified, or mistakes that have been made.