Manor Park Medical Centre

read moreThe more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment. Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ideally have them. Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control.

read moreOur community midwives care for mothers before and after delivery. Antenatal Clinics are held across both sites. Please note that if you are sure you are pregnant and have a positive test, you can just book straight in to see the midwife. You do not need to see a doctor first. Our counsellor will see patients at the surgery following referral by a doctor. We have different specialist counsellors across both sites. All patients are first triaged, via telephone, by the IAPT workers who will arrange an appointment with a different specialist should they need to.

read moreGP online services allow you to access a range of services via your computer, mobile or tablet. You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence).

read moreAsk at reception for a registration form. This provides all the information you need to register to use the Patient Access internet facilities.

read moreIf you do not wish anonymous information about you to be used in such a way, please let us know. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager. In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records.

read moreYou can now register to receive information by text message on your phone regarding appointments and health care. If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.

read moreWe would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn't take too much of your time.