Silks
Solicitor in Dudley, West Midlands
Whilst developing as a legal Practice which supplies specialist advice and maintenance to a number of national firms, we maintain our strong roots in the local community. Working from our three offices situated in Oldbury, Smethwick and Netherton, you will discover our goal is straightforward: to supply a perfect service to each of our customers whether in the commercial field or on an personal basis. At Silks Solicitors, we're approachable and professional.
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Complaints Procedure
read moreWe are committed to providing a high quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us to improve our standards and, we hope, resolve your concerns as quickly as possible. If you have a complaint about any issue, in the first instance please contact the fee earner who is dealing with your matter. If the matter is not resolved to your satisfaction then please contact our Complaints Director, Martin Thomas. We are happy to accept your complaint by post, email or telephone, but you may prefer to set out your concerns in writing, in order to reduce the possibility of any aspect of your complaint being misunderstood.
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