Mount Pleasant Medical Centre

read moreWe've packed it full of useful information in a very easy to use format with the added benefit of several online functions. If you're new to the area, have a look at our opening times, download a registration form and come and see us. Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home. The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings.

read moreThe more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment. Here's a checklist of the vaccines that are routinely offered to everyone in the UK for free on the NHS, and the age at which you should ideally have them. Having an ill child can be a very scary experience for parents. If you understand more about the illness it can help you to feel more in control.

read morePlease ring our main telephone number on 01743 281950 to book an appointment. Alternatively you may wish to register for EMIS access online to be able to book appointments online. All consultations are by appointment only and times vary from day to day. Please say immediately if your call is an emergency. Doctors will only see one patient per appointment, so please do not ask receptionists to fit extras in at the last minute. We have a 'Touch Screen' in reception for patients to book in for their consultations on arrival at the surgery.

read moreIf you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine.

read moreIf you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. All newly registered patients are requested to have a registration medical within three months of joining the practice, even if you have already seen a doctor for another reason. Please make an appointment at reception for this. We feel this is very important in order to introduce ourselves and get background details of your medical history. All patients are automatically registered with Severn Fields Medical Practice.

read moreGP online services allow you to access a range of services via your computer, mobile or tablet. You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill.

read moreIf you do not wish anonymous information about you to be used in such a way, please let us know. Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff. Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager. In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records.

read moreWe would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this we are inviting patients to join our patient forum or alternatively if time is an issue you could join our virtual forum (or 'patient lite'). As a member of our forum you will be asked questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email (for patient lite) and keep our surveys succinct so it shouldn't take too much of your time.