Mobile Phone Insurance Direct

Insurance Company in Southend-on-Sea, Essex
Insurance Company in Southend-on-Sea, Essex What makes us unique? Mobile Phone Insurance Direct has been providing insurance to high-street retailers since well before the age of the smartphone. But now weve cut out the middle man, so we can pass the savings directly to you.

Our phone insurance process is straight-talking and hassle-free, so you know exactly what youre getting with a policy from us. Whats more, our end-to-end service means that youll never be passed over to another company we take pride and responsibility in insuring your device.

Our founders have over 50 years combined experience in the mobile insurance industry, so you can trust that youre covered by one of the most established specialist gadget insurance companies in the field.

Contact Details

New Garrison Road
Southend-on-Sea, Essex
Driving Directions

Products & Services

iPhone Insurance
read moreAt MPID, we know that everyone uses their phones for different reasons, which is why we've catered our policies to suit you and your device. We have three different levels of Apple iPhone phone insurance, with varying options of cover, all of which include mechanical breakdown, accidental damage, liquid and screen damage.
Mobile Phone Insurance Direct's iPhone insurance covers all models, including the new iPhone XR, XS and XS Max. We also provide tailored, affordable iPhone 8 insurance and cover for older Apple devices. With Apple's latest flagship releases, iPhone insurance has become more imperative than ever, as the cost to repair and replace these expensive devices has sky-rocketed.


Emma Kirby
read moreSusan was very helpful updating my new mobile insurance and I actually got a further credit which was cheaper than before, always been with this company for over 5 years now wouldn't change and in past claim has been straight forward too.
Coxy Token
read moreExcellent customer service spoke to an advisor named Julie and she couldn't of been more helpful and really put my mind at ease
Charlie Sloan
read moreVery fast responses claim fully resolved in less than 24 hours
Danielle Jones
read moreExcellent customer service. Super easy to upgrade and amend my insurance and I was even given a loyalty discount as well. Very, very happy with this.
Keith Brown
May 05, 2021
5 stars
I have dealt with this company for a number of years and always found them to be competitve, professional and straightforward to deal with.
The true test was when I had to make a claim - they were just as responsive and got things sorted very quickly.
Susan and Joshua were extremely helpful today in adding another handset to cover at a great price hence the 5* rating
Value for Money
Service & Support
Michelle Corry
Sep 14, 2021
Friendly & efficient
Contacted them to update my policy. The service was friendly and efficient and quick.
Value for Money
Service & Support
Aug 16, 2021
Quick and efficient
Can't fault this service at all. So quick and efficient. Had my phone sent off on Wednesday and returned fully fixed Friday. Thank you for making it a smooth process and no stress at all
Value for Money
Service & Support
Al Stewart
Jul 26, 2021
I would just like to say thank you to everyone at MPID for their help with this claim.
I spoke with a couple of people and had communications via emails throughout this period.
I have had updates; progress reports; where the claim was in the chain and the process for replacement.
The phone arrived safely yesterday (Saturday 24th July), and I was continually advised on timings and procedure.

All staff were professional, friendly and interested in my claim throughout, so please pass on my thanks.
The person I was in contact with most was Natascha.

It's very easy to complain, but sometimes we forget to say thank you.

The claim was easy to do without hassle and this made things less stressful.
Value for Money
Service & Support
Jul 14, 2021
Quick and simple
The whole process of applying and getting cover was quick and easy. Once I completed the nessary paperwork, I had to then send a photo of my phone displaying the Imei number on the screen and wait for the image to be accepted. It was as simple as that, very pleased with the service.
Value for Money
Service & Support

From Website

Mobile Phone Insurance Direct
read moreWhen choosing mobile phone insurance, it can be a hassle trying to decide which insurance is right for you. As the market expands, there are a huge range of policies to choose from - all with varying levels of cover. How do you decide which insurer is best for you? We have put together some helpful comparison guides to help you decide which is the best choice for you. No matter how careful we are with our phones, they have a tendency to come into misfortune sooner or later. Whether we smash the phone screen, drop it in water, or leave it on the train, it's always an unwelcome surprise.
About Us
read moreNowadays smartphones are highly sophisticated pieces of technology, but our insurance policies remain simple and straightforward. There's no need to get bogged down in insurance jargon - all it takes is a few easy steps and you'll soon be covered under our comprehensive mobile phone insurance. Mobile Phone Insurance Direct is a trading name of Pier Insurance Managed Services Limited, and we are authorised and regulated by the Financial Conduct Authority - FCA registration number 311798. Our founders have over 50 years' combined experience in providing specialist insurance, so you can rest easy knowing that your mobile phone and tablet policies come from one of the biggest and most established insurance companies in the market.
Value for Money
Service & Support
Rated 5 of 5 from 5 reviews
Hours of Operation
Monday09:00 AM÷05:30 PM
Tuesday09:00 AM÷05:30 PM
Wednesday09:00 AM÷05:30 PM
Thursday09:00 AM÷05:30 PM
Friday09:00 AM÷05:30 PM
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