Fidler & Pepper

read moreEveryone is different and our unique quote system allows for that - it lets you customise your quote to suit your own particular circumstances - whether or not you're having a mortgage, carrying out searches, freehold, leasehold etc. It lets you see all the figures you need straight away>fully customisable conveyancing quote. The conveyancing process itself can be confusing. To help with this we've written some beginners guides as well as some Frequently Asked Questions (FAQ). Once we'd done that it turns out there were a load more questions that our clients came up with - we've called them the Clients FAQ.

read moreIt's a great place to work. If it's a good place to work then the staff are happy; if they're happy they'll generally give better service to our clients. Then you get into a virtuous spiral where happier clients refer to their friends who come and use our happy staff until eventually we all skip into the sunset holding hands. It doesn't quite work like that but making it a good place to work is a strong start and we do believe it helps us give our clients better service. We also put extra work into client care, running additional courses each year to try and focus on a different aspect of working with people - trying to make sure everyone gets to see things from the clients perspective.