Carolside Medical Centre

read moreIt is your responsibility to extend the same courtesy and politeness to the practice team. It is your responsibility not to mis-use urgent appointments that may be used for other patients. You have the right to request a home visit if your illness or infirmity renders you housebound. You have the right to collect your repeat prescription two working days after your request. It is your responsibility to aid us in providing this, by being aware of the information in this practice leaflet and accessing our services appropriately.

read moreQuick and effective care for a range of "on the day" presentations when your local pharmacy is unable to help or if it cannot wait until the next day. Clinicians: Our team includes General practitioners, doctors in training and Advanced Nurse Practitioner. You may be seen by any member of the team. Appointments: Phone up preferably early in the morning for an appointment - you may be seen either morning or afternoon- depending on availability. This clinic is held on the second and third Tuesday afternoon of the month.

read moreSome services provided are not covered under our contract with the NHS and therefore attract charges. The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability. In accordance with our Local Medical Committee Guidelines, we do not provide hepatitis B injections for occupational health reasons (i.e., University courses, employment etc.). These are available at immunisation clinics outwith the surgery, details of which can be given on request at reception.

read moreThe Practice opened in Clarkston in 1904, but originated as an East Kilbride practice, whose early partners saw a need for medical services to be provided in Clarkston. Thus, Carolside Medical Centre is among the original practices serving the Clarkston area. When Dr James Cowan retired in 1984, the two remaining doctors, Dr Beth Arklie and Dr Ronald Graham, were joined by Dr John Ross. At this point the building underwent its first major renovation. In 1986 when Dr Crichton from Giffnock died, his patients were allocated to this practice.

read more3. Arrange to collect the doctor's Medical Certificate of Death (usually from the surgery). 4. Take this to the Registrars Office, (together with the deceased's Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral.

read moreWe store this information on paper and on computer. We sometimes have to disclose some of your personal health information to other organisations involved in your care. Our use of your personal health information is covered by a duty of confidentiality and is regulated by the Data Protection Act. This Act gives you a number of rights in relation to how your personal information is used, including a right to access the information we hold about you. Everyone working for the NHS has a legal duty to keep information about you confidential and adhere to a Code of Practice on protecting patient confidentiality.

read moreWe would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn't take too much of your time.

read moreYou can now register to receive information by text message on your phone regarding appointments and health care. If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.