Business Details
33 Years
experience
Emergency
services
Expert Property Management Services in Cheltenham
Established in 1993, we specialise in managing diverse residential properties across Cheltenham, Gloucester, Cirencester, Tewkesbury, and South Gloucestershire. Our portfolio includes Grade 2* listed buildings, new builds, and conversions, reflecting our adaptability to varied property needs. We prioritise local partnerships, employing regional contractors and specialists to ensure swift, high-quality service delivery. Our reputation for reliability and tailored client support has been built through decades of addressing both property owners' and residents' requirements. We offer comprehensive management services, including maintenance coordination, financial accounting, and expert guidance on Right to Manage applications.Our team conducts regular property inspections, prepares detailed expenditure reports, and facilitates transparent communication between stakeholders. As Company Secretary, we provide complimentary administrative support for Annual General Meetings and regulatory compliance matters. Our dedicated out-of-hours emergency service ensures urgent issues are resolved promptly, while our accounting department maintains rigorous financial oversight and arrears management. This combination of local expertise, technical proficiency, and client-centric approach has solidified our position as a trusted property management partner in the region.
Services
Property Management
Accounts Management
Emergency Repairs
Insurance Claims Handling
Right to Manage Applications
Details
- Year established: 1993
Highlights and features
- We have over 30 years' experience managing residential properties in Gloucestershire
- We employ local contractors for swift, high-quality maintenance solutions
- Our services are tailored to individual client requirements
- We offer specialist Right to Manage application expertise
- Our dedicated accounts team provides transparent financial management
What people say
Reduced service charges
Excellent working relationship
Successful NHBC claim
Accurate accounts
Local service
Services
Property Management
We coordinate comprehensive property maintenance for residential developments including cleaning, gardening, lift maintenance, and emergency repairs. Our local contractors provide rapid response for communal area issues while ensuring compliance with safety regulations. This service covers both routine upkeep and urgent problem resolution across diverse property types.
Accounts Management
Our dedicated accounting team manages service charge collections, budget preparation, and financial reporting. We provide quarterly expenditure statements, monitor arrears, and maintain transparent records while offering flexible payment arrangements. The service includes annual account distribution and tailored financial administration to meet individual client requirements.
Emergency Repairs
We offer 24/7 emergency repair coordination for urgent property issues. Our out-of-hours service handles water escapes, power failures, and structural emergencies through pre-vetted local contractors. Clients receive immediate assistance while we manage insurance claims and coordinate permanent solutions with minimal disruption.
Insurance Claims Handling
We administer building insurance claims on behalf of property owners, including NHBC claims and water escape incidents. Our service covers claim submission, contractor coordination, and insurance company liaison while ensuring compliance with policy requirements and timely resolution of property damage issues.
Right to Manage Applications
We provide specialist support for Right to Manage applications, being Cheltenham's only agent with multiple successful RTM completions. Our service includes legal liaison, documentation preparation, and resident consultation to facilitate smooth transitions while ensuring compliance with regulatory requirements and ongoing management support.
People
Nick Lawrence
Managing Director
With extensive property management experience since 1993, Nick oversees strategic operations and client relationships. He ensures service quality standards are maintained across all managed developments in Gloucestershire.
Carole Atkinson
Accounts Manager
Carole manages financial operations with specialist expertise in property management accounting. She ensures transparent financial reporting and compliance with regulatory requirements for all client accounts.
Tamsin Simpson Hall
Property Manager
Tamsin coordinates property maintenance and client communications. She works closely with contractors and residents to ensure timely issue resolution and adherence to management agreements.
Carley Jones
Property Manager
Carley manages a portfolio of residential developments, focusing on preventative maintenance and contractor oversight. She ensures compliance with safety regulations and service level agreements.
Emma Lawrence
Insurance Claims
Emma specialises in insurance claim administration, coordinating with insurers and contractors to resolve property damage issues efficiently while minimising client disruption.
Questions
What property types do you manage?
We manage Grade 2* listed buildings, new builds, conversions, and modern developments across Gloucestershire.
Which areas do you cover?
Our primary service areas include Cheltenham, Gloucester, Cirencester, Tewkesbury, and South Gloucestershire.
How do emergency repairs work?
Call our 24/7 out-of-hours service on 03330 050 199 for urgent issues requiring immediate attention.
What accounting services do you provide?
We offer budget preparation, service charge collection, financial reporting, and arrears management with quarterly statements.
Do you handle Right to Manage applications?
Yes, we're Cheltenham's only agent with multiple successful RTM applications, providing full process support.
