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Expert Property Management Services in Shrivenham
Established over 30 years ago, Minerva Property Management specialises exclusively in residential property management across Oxfordshire, Wiltshire, Gloucestershire, and Berkshire. Our dedicated team provides a comprehensive service, from property marketing and tenant vetting to ongoing maintenance and compliance. With a focus on building long-term relationships, we allocate a single property manager to each property, ensuring continuity and in-depth knowledge.Recognised by multinational corporations and supported by accreditations from ARLA, The Property Ombudsman Scheme, and the Tenancy Deposit Scheme, we prioritise transparency, client protection, and regulatory compliance. Our reputation for excellence, evidenced by high referral rates and 100% customer satisfaction, underscores our commitment to delivering tailored solutions for landlords and tenants alike.
Services
Property Management
Letting Services
Tenant Referencing
Maintenance Coordination
Deposit Protection
Highlights and features
- We have over 30 years of experience in residential property management.
- Our team manages 200+ properties with a 100% customer satisfaction record.
- We provide dedicated property managers for personalised service.
- Our accreditations ensure financial protection and regulatory compliance.
- 80% of our new business comes from client referrals.
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman Scheme
- Tenancy Deposit Scheme (TDS)
What people say
Brilliant to rent from
Professional and responsive
Very helpful
Prompt problem resolution
Excellent support
Services
Full Management Service
Our Full Management Service handles every aspect of property management, from tenant vetting to maintenance coordination. We ensure compliance with regulations, collect rent, and manage deposits under the Tenancy Deposit Scheme. With dedicated property managers, landlords benefit from regular inspections and transparent communication, ensuring long-term investment protection and tenant satisfaction.
Let Only Service
The Let Only Service focuses on securing suitable tenants through rigorous referencing and viewings. We provide rental valuations, professional property photography, and marketing across major platforms. This service includes contract preparation and deposit registration, offering landlords a streamlined process to let their properties while maintaining strict compliance standards.
Tenant Referencing
Our tenant referencing process includes employment verification, credit checks, and residency status confirmation. We conduct detailed interviews to assess suitability, ensuring landlords receive reliable tenants who meet affordability criteria. This service extends to guarantor checks and right-to-rent verification, minimising risks and fostering secure tenancies for property owners.
Maintenance Coordination
We coordinate routine and emergency maintenance through trusted contractors, ensuring properties remain compliant and habitable. Our team arranges inspections, approves repair costs, and oversees work quality. For urgent issues, we provide out-of-hours contact details for heating, plumbing, and electrical services, guaranteeing swift resolution of critical problems.
Deposit Protection
Minerva safeguards tenant deposits through the Tenancy Deposit Scheme (TDS), ensuring compliance with legal requirements. We handle deposit registration, release, and dispute resolution, maintaining transparency for both landlords and tenants. This service includes end-of-tenancy inspections and dilapidation negotiations, protecting all parties' interests throughout the rental process.
Questions
What areas do you cover for property management?
We operate across Oxfordshire, Wiltshire, Gloucestershire, and Berkshire, with our main office located in Shrivenham.
How do you protect tenant deposits?
All deposits are protected under the Tenancy Deposit Scheme (TDS) and registered within 30 days of receipt.
What fees do landlords pay for full management?
Our full management fee is 12.5% + VAT of the monthly rent, with a £350 + VAT setup fee.
How are maintenance issues handled during tenancies?
We coordinate repairs through approved contractors and provide emergency contact details for urgent situations outside office hours.
What accreditations do you hold?
We are members of ARLA Propertymark, The Property Ombudsman Scheme, and the Tenancy Deposit Scheme for regulatory compliance.
Can tenants request tenancy agreement changes?
Yes, but changes require a £50 + VAT administration fee and written approval from the landlord.
