Business Details
42 Years
experience
Emergency
services
Trusted Insurance Software Solutions in Taunton
Durell Software has been a trusted provider of insurance software solutions since 1984, serving brokers, MGAs, and insurers across the UK and globally. Our team combines deep industry expertise with innovative technology to deliver user-friendly systems that prioritise client care and operational efficiency. With over four decades of experience, we focus on collaboration, security, and flexibility to meet the evolving needs of the insurance sector.Our market-leading platform streamlines policy management, integrates payment solutions, and ensures compliance through intuitive design. Recognised for our exceptional support and ISO-certified practices, we empower businesses to digitalise operations while maintaining a client-centric approach. Our commitment to quality assurance and continuous improvement has solidified our reputation as a reliable partner in insurance technology.
Services
Insurance Software
Schemes Platform
Policy Management
Client Portal
Compliance Solutions
Details
- Year established: 1984
Highlights and features
- We offer 40 years of specialised expertise in insurance software development.
- Our market-leading platform ensures seamless policy lifecycle management.
- We prioritise security with ISO-certified practices and regular vulnerability testing.
- Our client-centric approach includes dedicated project managers and 24/7 support.
- We provide flexible, cost-effective solutions tailored to brokers and insurers.
Associations and certifications
- ISO 9001:2015
- ISO/IEC 27001
What people say
Best Software company
24/7 support
True partnership
Cost-effective solutions
User-friendly systems
Services
Insurance Software
Our insurance software provides end-to-end solutions for brokers and insurers. The platform manages policy lifecycles from quote to renewal, integrates payment providers, and ensures compliance through automated processes. Designed for scalability, it supports personal and commercial lines with customisable reporting and intuitive dashboards.
Schemes Platform
The schemes platform enables creation of branded client portals linked to our database. It offers quote-and-buy functionality, dynamic rating engines, and self-service options for policy management. This solution accelerates time-to-market while maintaining security and compliance standards for insurance providers.
Policy Management
Full policy lifecycle management tools support brokers, MGAs, and insurers. Features include automated renewals, claims processing, client money management, and integration with finance providers. The system ensures seamless administration across personal and commercial insurance lines.
People
Tom White
Managing Director
With a background in finance and IT projects, Tom leads Durell's strategic direction. He focuses on enabling business growth through technology innovation and maintaining client-centric values since joining in 2014.
Putri White
Schemes Director
Putri bridges client needs and technical development as Schemes Director. Her expertise in online applications ensures solutions align with market demands while maintaining technical excellence across Durell's digital offerings.
Arron Coles
Head of Broker Development
Arron brings 10 years of industry experience to broker relationships. Focused on customer retention through service excellence, he develops strategic partnerships and supports brokers in maximising Durell's platform capabilities since 2017.
Questions
What insurance software solutions do you offer?
We provide comprehensive systems for policy management, client portals, compliance, and financial administration tailored to brokers, MGAs, and insurers.
Do you support international operations?
Our platform serves clients globally with multi-language support and flexible compliance configurations for different regulatory environments.
How do you ensure system security?
We maintain ISO/IEC 27001 certification, implement OWASP standards, and conduct regular security testing to protect client data.
What implementation support do you provide?
Dedicated project managers guide implementation with training, data migration assistance, and ongoing technical support available 24/7.
Can the software integrate with existing systems?
Our platform offers API connectivity, direct back-office links, and compatibility with payment providers like Close Brothers and Premfina.
How do you handle system updates?
Updates undergo rigorous testing in isolated environments before deployment, with version tracking and bulk testing tools for client configurations.
