Business Details
18 Years
experience
Your Trusted Mortgage and Insurance Advisers in Taunton
Established in 2008, we are an impartial, whole-of-market mortgage and insurance brokerage serving clients across the UK. Our team of experts specialises in delivering tailored financial solutions, whether you're a first-time buyer, property investor, or seeking to remortgage. With headquarters in Taunton, Somerset, we combine local expertise with nationwide accessibility through our digital platform. Our advisers hold industry-recognised qualifications and maintain a commitment to transparency, offering evening and weekend appointments to accommodate client needs. We operate under the regulatory oversight of the Financial Conduct Authority, ensuring adherence to rigorous professional standards.Our process involves three key stages: initial consultation, market comparison using access to over 100 UK lenders, and application management through to completion. We prioritise ongoing client support, including mortgage reviews when better deals become available. Our fee structure typically relies on lender commissions, with only 10% of clients paying an additional fee in 2021, averaging 361.12. We serve diverse client groups including first-time buyers, home movers, remortgagers, and landlords, with specialist knowledge in new build properties and Help to Buy schemes.
Services
Mortgage Advice
First-Time Buyers
Remortgages
Buy-to-Let
Equity Release
Life Insurance
Critical Illness Cover
Income Protection
Details
- Year established: 2008
Highlights and features
- We offer impartial mortgage advice covering the entire UK market
- We have access to over 100 UK mortgage lenders
- We provide ongoing support through evening and weekend appointments
- Our advisers hold industry-recognised CeMaP qualifications
- We operate under Financial Conduct Authority regulation
Associations and certifications
- Financial Conduct Authority
What people say
Expert guidance
Impartial advice
Ongoing support
Professional service
Flexible appointments
Services
Mortgage Advice
Our mortgage advisory service provides comprehensive guidance across all property finance scenarios. We specialise in first-time buyer mortgages, remortgaging strategies, buy-to-let portfolio management, and equity release solutions. With access to over 100 UK lenders, our CeMaP-qualified advisers deliver impartial recommendations tailored to individual circumstances. Our process includes initial consultation, detailed fact-finding, mortgage in principle acquisition, and full application management through to completion.
First-Time Buyers
We specialise in guiding first-time buyers through the property purchase process. Our service includes explaining mortgage options, affordability assessments, Help to Buy scheme eligibility, and new build market insights. Advisers provide clear explanations of financial commitments and work with clients to secure competitive rates. We offer flexible appointment times and ongoing support from initial consultation through to property completion.
Buy-to-Let
Our buy-to-let service caters to property investors seeking portfolio growth. We provide access to specialist lenders, cash flow analysis, and investment strategy advice. Advisers have expertise in landlord-specific products, tax-efficient structures, and portfolio management techniques. We assist with both standard buy-to-let mortgages and complex cases involving multiple properties or non-standard income sources.
Remortgages
We help homeowners optimise their mortgage arrangements through strategic remortgaging. Our advisers assess current deals, identify better market options, and manage the transition process. Services include equity release for home improvements, term adjustments to reduce payments, and refinancing to capitalise on property value increases. We handle all administrative aspects from initial assessment to completion.
Life Insurance
Our insurance services provide financial security solutions for individuals and families. We offer term life cover, critical illness protection, and income protection policies tailored to clients' needs. Advisers explain policy features, help determine appropriate coverage levels, and assist with claims processes. We work with multiple providers to ensure competitive pricing and comprehensive protection options.
People
James Smith
CEO & Co-Owner
With over 16 years in financial services, James leads our business strategy and adviser development. His experience spans high street banks and independent brokerages, bringing valuable industry insight to his leadership role.
Louis Down
Operations Director & Co-Owner
Louis oversees our marketing, finance, and operations functions. Having joined as an apprentice in 2014, he has been instrumental in our business development while maintaining a hands-on approach to operational excellence.
Mark Bevan
Compliance Director & Co-Owner
Mark ensures our regulatory compliance while continuing to provide client advice. With extensive technical knowledge of mortgage regulations, he combines board-level responsibilities with practical client service experience.
Rob Plaistow
Advice and Sales Director & Co-Owner
Rob leads our advisory services team while maintaining his own client portfolio. His dual role combines strategic direction with hands-on mortgage advice experience, ensuring our service remains client-focused and technically excellent.
Brian Kearns
Mortgage and Protection Advisor
Based in Taunton with 18 years' experience, Brian specialises in helping South West clients. His background in high street banks and independent brokerages provides valuable perspective for clients seeking mortgage and protection solutions.
Questions
Will I have to pay a fee for mortgage advice?
Most clients pay no fee as we receive commissions from lenders. Only 10% of clients paid an average £361.12 fee in 2021 when justified by case complexity.
How does the mortgage process work with your service?
Our three-stage process includes initial consultation, market comparison with 100+ lenders, and application management through to completion with ongoing support.
Where do you provide services?
We operate nationwide across the UK with physical offices in Taunton, Bristol, Weston-Super-Mare, and Swindon, offering both remote and face-to-face appointments.
Who can benefit from your mortgage services?
We help first-time buyers, home movers, remortgagers, landlords, and those with non-standard cases, providing tailored solutions for all property finance needs.
Why should I use a mortgage broker?
We provide access to exclusive deals, expert regulatory knowledge, and ongoing support while handling administrative tasks, saving you time and potentially money.
What mortgage types do you specialise in?
We cover all mortgage types including first-time buyer schemes, buy-to-let investments, remortgages, equity release, and specialist products for complex cases.
