Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Kent
Established in 2002, Blue Chilli Microsystems has built a reputation for delivering comprehensive IT solutions to small and medium-sized enterprises across Kent. Founded by Marcus Donkersley, a former Technical Team Leader at PriceWaterhouseCoopers, the company prioritises technical expertise and affordability. Our services span hardware and software support, cloud hosting, and VOIP telecoms, tailored to diverse sectors including legal, accounting, and logistics.With a focus on organic growth through client referrals, we emphasize reliability, minimal disruption during installations, and flexible support options. Our team leverages relationships with major trade suppliers to source competitive equipment while maintaining a commitment to transparent pricing and no call-out fees for site visits.
Services
IT Support
Remote Support
Cloud Hosting
VOIP Telecoms
Hardware Sales
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency support for critical IT issues.
- Our team has over 20 years of experience in IT services.
- We provide competitively priced cloud hosting and VOIP solutions.
- No call-out fees for onsite support within Kent.
- Tailored hardware/software installations with minimal disruption.
Services
IT Support
We provide comprehensive IT support for PC-based hardware and software, including Windows and iOS systems. Our services cover servers, networking equipment, and mobile devices, ensuring businesses maintain operational efficiency. With flexible remote and onsite options, we resolve issues promptly while minimizing downtime.
Cloud Hosting
Our cloud hosting solutions include domain management, POP3, and Microsoft Exchange email services. These scalable solutions enable seamless email access and calendar sharing across devices. Designed for SMEs, our hosting ensures reliability and competitive pricing with easy 30-day rolling contracts.
VOIP Telecoms
We deliver cost-effective VOIP telecom services with inclusive call minutes and reduced international rates. Our solutions eliminate traditional telecom expenses, offering advanced features like cloud-based call routing and integration with business workflows for enhanced communication efficiency.
Hardware Sales
We source and install tailored hardware and software solutions at competitive prices through partnerships with major trade suppliers. Our installations ensure minimal disruption, with expertise in data migration and system integration to support seamless business operations.
Remote Support
Using LogMeIn software, we offer rapid remote diagnostics and fixes for PCs and servers. This service reduces response times and costs, with pricing starting at 20 + VAT for 30 minutes of support, ideal for urgent software or configuration issues.
People
Marcus Donkersley
Founder
Marcus founded Blue Chilli Microsystems in 2002 after leading technical teams at PriceWaterhouseCoopers. With over two decades of IT experience, he specializes in delivering tailored solutions to SMEs, focusing on reliability, affordability, and client-centric service delivery.
Questions
What IT services do you offer for SMEs?
We provide remote and onsite hardware/software support, cloud hosting, VOIP telecoms, and tailored equipment installations to meet SME needs.
Are there call-out fees for onsite support?
No, we charge no call-out fees for onsite support within Kent, with rates starting at £40 + VAT per hour.
Do you offer 24/7 emergency IT support?
Emergency support outside standard hours is available on request for existing customers.
What areas do you serve?
We primarily serve businesses across Kent, with flexible remote support options available nationwide.
How are your cloud hosting services priced?
Cloud hosting starts at £10 + VAT/month for VOIP lines with inclusive call minutes and scalable email solutions.
